Becky B.
WOW!!!!
Well made, soft comfortable shirt and the photo I uploaded looked awesome!!!

Pawsionate is listed under Wedding & Party in California, California.
Pawsionate (pawsionate.com) has 1,976 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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1,976 approved reviews, newest moderated first
Becky B.
Well made, soft comfortable shirt and the photo I uploaded looked awesome!!!
Scott G.
I received the wrong item at first and their customer service went out of their way to compensate me, very professional.
customer
my husband loved the shirt. fast shipping i would recommend and certainly buy from them again.
Gl
Tierney was so helpful. We kept missing each other and she continued to reach out to make sure I was taken care of. Much Appreciated!!
Mrs D.
Easy to order Great delivery Loved items ordered
Cindy P.
I ordered 2 different shirts for 2 recipients for Father's Day gifts and they both loved their shirts. The quality is great and the fit is as well. Highly recommend!
Courtney
{Back Pawsionate is . I was so excited to order from this company. Super cute Father's Day shirts I knew our special Dad would love. However, I found the online ordering confusing. The website wouldn't allow me to choose shipping to be faster and I was unable to adjust it in the 3 hour time they give. Their customer service only responds 12 to 18 hours later. As I said the site was confusing when it came to payment. I order from everywhere....I live downtown and it just easier. When I inquired about my item I was met with snarky comments how it was all my doing that my item was gonna be late. Awesome. Thanks for that nice response and concern. To then never get my item. So l have to contact CS again. They addressed the email to KAREN…..instead of my name. Very unprofessional....at this point the item is moot it was suppose to be a gift for Father's Day. I accept I messed up my delivery time....I was told to call USPS myself. To ask my neighbors…I've never experienced 12 to 36 hour customer service responses as a normal. That's shameful in this day and age. I'm hopeful they refund because I'd like to order from a different company to replace the tainted BS item never received from Pawsionate.
Response from PawsionateJun 23, 2023
Hi Courtney, we sincerely apologize for the frustration you experienced regarding your recent order. We understand that you placed your order past the Father's Day cut-off, and despite being offered both standard and express shipping options at checkout, you chose standard shipping. Unfortunately, at that point in time, neither option guaranteed Father's Day delivery. We also apologize if you found our attitude unprofessional. Our intention is always to provide the best possible customer service. We want to clarify that our help center and email notifications clearly state a response time of 24 hours, rather than instant replies. However, we understand that our communication could have been clearer and quicker, and we will take steps to improve in this regard. Also, we apologize for falsely addressed your name. We will try our best to make these minor mistakes happen as infrequently as possible.
Laura S.
Product came out beautiful! However, shipping and tracking could use a lot of work!