kelly M.
Excellent communication and reporting…
Excellent communication and reporting with explanations! Thank you so much
Response from PawpDec 2, 2021
Kelly, thank you for the feedback! We’re so grateful to have you in the Pawp community. 🐾❤️

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Animal Health · Oceanside, New York
Excellent

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1,735 approved reviews, newest moderated first
kelly M.
Excellent communication and reporting with explanations! Thank you so much
Response from PawpDec 2, 2021
Kelly, thank you for the feedback! We’re so grateful to have you in the Pawp community. 🐾❤️
customer
Fast answer. Quick response.
Response from PawpDec 2, 2021
Thank you for the kind feedback!
Scarlett Kimberly A.
My 5yr old Rottweiler Harli had blood in urine and the Vet tech answered after about 6 min and asked a few questions and recommended I take her in to my vet for a check up. I was really worried and it was nice to have someone there to discuss her symptoms. I was very worried.
Response from PawpNov 30, 2021
We're so glad Pawp was able to support you in a high stress situation! We hope your fur baby is feeling better. Don't hesitate to ask a vet any other questions! ❤️🐾
Ashley
Very helpful, professional and thorough.
Response from PawpNov 30, 2021
Thank you for the kind words!
Jane F.
I called late at night and talked to a Vet Tech about my dog's food. I had found out on the WWW that Purina Dog Chow was the worst food to feed your dog because the first ingredient was corn. The Google app kept sending me to sites that were no good to find out what the best food was. I was very frustrated. The Vet Tech I talked to told me that Blue Buffalo and Royal Canin were good brands and told me about her personal experience with tailored pet foods that were more expensive. I talked with my family and we are going to change to Blue Buffalo Large Breed formula.
Response from PawpNov 30, 2021
We're so glad you were able to get support from our vets on your pup's diet! Thank you for the thoughtful feedback. 😊🐾❤️
Dora
I liked how I was able to subscribe to this service and how mins later I was able to communicate with a vet.
Response from PawpNov 30, 2021
Yes, we love this aspect too! Thank you for sharing your feedback. We're so grateful to have you in our community! 😊🐾❤️
Jacqueline
The person who helped me was quick, factual and to the point. She explained exactly what needed to be done and it took me only a few minutes to connect with her (while my spouse was still on hold with the vet). Thankfully she told me just what to do and we avoided and major illness in my dog because of her suggestion. Thank you, Pawp!
Response from PawpNov 30, 2021
We're so glad your pup is feeling better! Thank you for the thoughtful feedback! 😊❤️🐾
Michelle M.
I cannot thank Pawp enough. My boy had an emergency at 5 am and I contacted Pawp to ask advice and see if I should take him in to be checked. The vet assistant asked if I can go on video so she could see my dogs symptoms and she suggested yes to take him in. Once he was evaluated and a plan was made , pawp did not hesitate to pay the bill. Pawp was a true life saver for my boy. Many thanks to Pawp
Response from PawpNov 30, 2021
Thank you for sharing your Pawp story! We hope your pup is feeling better. We're so glad you're a part of the Pawp community. 😊🐾❤️