Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
pawp.com
Website
pawp.com
Category
Animal Health
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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It really helped put my mind at ease to talk to a vet right when I needed even though my normal vet was closed.
Response from PawpJan 19, 2022
Thank you for the kind words, Katie! :) I am so happy to know that Pawp helped you in your time of need.
KD
Kurt D.
Emergencies happen and they could be quite expensive!!
it's horrible enough to lose your dog of 18 years then you got to lose your paycheck from the prior week too ? Not with pawp it's an unbelievable service that is made for emergencies and it helps immensely thank you pawp
Response from PawpJan 18, 2022
Kurt, thank you so much for the kind words! We appreciate you and are happy to know we helped here. Hang in there- we are still thinking of you! <3
CU
customer
Danielle is an angel on earth
Danielle was so sympathetic and helpful. Saved me the agony of figuring out how to pay for my dog’s emergency vet bill! I highly recommend Pawp!!
Response from PawpJan 18, 2022
Thank you so much for the kind words! :) We love Danielle. Grateful to have you in the community and we hope all is well!
AA
Allison and P.
Great Company
She was very informative and answered my concerns quickly. She offered suggestions as well helped me find the right solution.
Response from PawpJan 17, 2022
Thank you, Allison! :) We appreciate your kind feedback and are always here for you.
KT
Kell T.
QI and the pawp team are incredible
Qi and the pawp team are incredible! I had to use my emergency fund and Qi assisted me through everything. It was such a relief and my cat survived and the bill was taken care of immediately. I am thrilled! I love the easy online vet access and the emergency fund made my life a little easier. Thank you PAWP!
Response from PawpJan 17, 2022
Thank you for the kind feedback, Kell! :) We appreciate your sweet review and are happy we were able to help.
CU
customer
Victoria was just SO amazing
Victoria was just SO amazing and SO helpful with my behavioral concern I had for my three rescues! She provided some excellent pointers and gave to me a BUNCH of related articles of which I've printed, read and highlighted. The family has already begun to incorporate some of the training and doggie "brain game" suggestions. I decided to try lick mats (they LOVE these) and some vet approved natural supplements to help my dog Gracie feel more calm and secure. Pawp has been a life saver!
Response from PawpJan 17, 2022
Thank you for the kind words, Holly! :) We are happy to have you in the Pawp community. Never hesitate to reach out if you need anything! We are always here.
JM
Jaqi M.
Excellent! I HIGHLY recommend Pawp!
My intention was (is still) to leave a review about Pawp on several sites, once I became a little less flustered at all that has been happening with my furry baby girl. Seeing as Review Request is included in the my latest Pawp Chat Transcript, I will be happy to share, even though it may not be as detailed or comprehensive as I would like my review to be.
Although I have used Pawp a couple of times this last week and was pleasantly impressed on each occasion, based on today's interaction with both "Julie B" (over text chat) and with "Danielle O" (over video chat), Pawp went from 'impressive' to AMAZING!!!!
I originally had issues connecting from my laptop to my camera which was a bit frustrating, but the Licensed Veterinary Care Techs were patient with me. I opted then to use my phone, and the video chat went through to Danielle O, without a problem.
I cannot say ENOUGH good things about Danielle O. She is a person who exudes kindness and patience ... Kind of the type of person we alI WANT to (or at least should want to) BE. She was kind, considerate of what my pet and I were going through, she was knowledgeable, kind, informative, caring, respectful ... I could go on, but I am about to cry, as my dog is still not well after a couple of vet visits.
In fact, one of the vets we visited in our area days ago, could honestly learn SO much from the lovely people I "met" today "at" Pawp.
The veterinarians at Pawp, or at least the ones I have spoken to there, are truly worth their weight in gold!
In closing, I know, (at least I hope), there are those who love their pets as much as I do. To them, without reservation, I would recommend Pawp in a heartbeat.
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UPDATE: Our dog, who was severely ill - to the point of me having to feed and water her with syringes - has made a FULL recovery in terms of eating and drinking and playing and going 'potty' normally. She has put on a little of the weight she lost, and we're expecting her too be at 100%, in no time at all.
Response from PawpJan 17, 2022
Hi Jaqi! Thank you so so much for the kind words! :) We are always here to support you. We love our team and happy you have had such a positive experience.