marisa G.
Sarah is an AWFUL manager
Sarah is an AWFUL manager. She hung up on me 3 different times AFTER THEIR VET activated the emergency fund she DENIED my claim. DISGUSTING BEHAVIOR EDIT- Emailed 4 days ago, no response, called and left 4 voice mails. No response because they know they’re a horrible company with no back morals or integrity
Response from PawpApr 25, 2022
Hi Marisa, I am sorry to hear that you have experienced a pet emergency. I hope you and your pet are doing okay. We would love to further look into what has happened with your experience. Please email our Care Manager at [email protected] so that we can further investigate what has happened. We look forward to hearing back from you and are wishing you the best during this. -Pawp Support Team



