Paul RichPaul Rich I International Official Store
Paul Rich (paul-rich.com) has 504 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
504 approved reviews, newest moderated first
Tasnova
Very beautiful
Response from Paul RichOct 7, 2025
Hello, Thank you so much! 😊 We’re really glad you love the watch — your appreciation means a lot to us. Enjoy wearing it, and we hope it continues to impress you every time you put it on! Best regards, Kevin - Paul Rich Customer Support
Travis
Great watch. Masterful construction and immaculate design and weight!
Response from Paul RichOct 7, 2025
Dear Travis, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your Paul Rich timepiece and that its design, craftsmanship, and balance have exceeded your expectations. It truly means a lot to us to know that our work resonates with customers like you. We appreciate you taking the time to share your experience and for being part of the Paul Rich family. Warm regards, Paul Rich Customer Support Team
Tony H.
Watch is beautiful
Response from Paul RichOct 7, 2025
Hello Tony, Thank you so much for your kind words! We’re so glad to hear that you find your watch beautiful — that truly means a lot to us. We appreciate your support and are happy you’re enjoying your new timepiece! Best regards, Kevin - Paul Rich Customer Support
Jose L R.
Great, beautiful watch. Comfortable and very appealing to the eye.
Response from Paul RichOct 6, 2025
Hello Jose, Thank you so much for sharing your feedback! We’re so glad to hear that you find your watch beautiful, comfortable, and eye-catching — that truly means a lot to us. We appreciate your support and are happy you’re enjoying your timepiece! Best regards, Kevin - Paul Rich Customer Support
Peter
This was my second watch from Paul Rich. Like the first one this watch was not only stylish it was also an attention getter. I use watches to compliment my wardrobe and my state of mind. The gold and black makes quite a statement. And once again the service was excellent and the price was great.
Response from Paul RichOct 6, 2025
Hello Peter, Thank you for your continued support! We’re thrilled to hear that your second watch is just as stylish and eye-catching as the first. The gold and black truly make a bold statement, and we’re glad it complements your style so well. We also appreciate your kind words about our service and pricing—it means a lot to us. Best regards, Kevin - Paul Rich Customer Support
Benjamin Q.
Beautiful watches, I had to buy my two favorite colors, lavender and blue. The gem set bezel is spectacular the bracelet is stunning and highly polished. The whole presentation is working well above the price that I paid for them.
Response from Paul RichOct 2, 2025
Dear Benjamin, Thank you so much for sharing your kind words with us! We’re thrilled to hear that you’re enjoying your Paul Rich watches in lavender and blue. Knowing that the gem-set bezel, polished bracelet, and overall presentation exceeded your expectations truly makes our day. We take great pride in offering timepieces that feel exceptional and luxurious at their price point, and it’s wonderful to know this shines through for you. We’re honored to have you as part of the Paul Rich family and hope you continue to enjoy your collection for years to come. Warm regards, Paul Rich Customer Experience Team
Hassan A.
Honest and genuine
Response from Paul RichSep 10, 2025
Hello Hassan, Thank you for your kind words! We truly appreciate your trust and support. If you have any further questions or concerns, please don't hesitate to reach out to us. Best regards, Kevin - Paul Rich Customer Support
Matei B.
Order came in 1 month late and it was terrible
Response from Paul RichSep 4, 2025
Dear Matei, Thank you for sharing your feedback with us. We’re truly sorry to hear that your order arrived much later than expected and that this experience was disappointing for you. This is not the level of service we strive to provide, and we completely understand your frustration. Please rest assured that we are continuously working to improve our shipping process to avoid delays like this in the future. If you’d like, kindly reach out to us at [email protected] with your order details so we can review your case further and do our best to make this right for you. We greatly appreciate your patience and understanding. Warm regards, Paul Rich Customer Experience Team