Paul RichReviews of paul-rich.com

I am very happy with my new watch. Very good quality. Plus fast delivery, helpful customer service. It was great experience for me.

Affordable, very nice products. Looks really classy.

I ordered on 29/1/2020 and they said it will take 10 business days, but the status on shipment is doesn't change from 31/1/2020. I send several mails with no replays. I recommend to not buying from paul rich, bad customer service and we will receive nothing. just wast mony . I will update if something change ------------------------------------------------------------------------- I would like to thank Paul rich for delivering the watch, It was an issue with shipping company, they didn't update the status suddenly they delivered it. about *HELLO* message to customer service because they didn't replay to my massages and I was feeling I get robbed. but I it was bad thinking. Thank you again Paul.

Excellent service and good quality.

Happy to get one of these beautiful watches , the quality and design is amazing 👌🏽

Good quality for an affordable price. Love the finish of the watch and it's presented well in a lovely box, although the packaging could be made a little better with thicker material, the watch itself is beautiful. This is an influencer collaboration and I am very satisfied with the level of communication in order to make the collaboration work smoothly.

THINK TWICE BEFORE PLACING YOUR ORDER, SO MANY VERY UNHAPPY CUSTOMERS SO MANY BAD REVIEWS BLOCKED THEY ARE ALSO MANAGING TO REMOVE MANY BAD REVIEWS COMPLETELY BY CONSTANTLY REPORTING, THUS ‘IMPROVING’ THEIR RATINGS. DISGUSTING SERVICE. Purchased the KINGS JADE WATCH for £160 in the sale. When it arrived the strap had a blue film coating which my son had to remove to see the true colour of the gold. It is a CHEAP, SHODDY looking watch in a GARISH gold and with a bright green face, It looks like something out of a jamboree bag, worth a few pounds. We CONTACTED them IMMEDIATELY by email and tried repeatedly by phone BUT THEY MAKE IT IMPOSSIBLE TO GET THROUGH. They have REFUSED to allow us to RETURN it even though we contacted the day it arrived. Apparently on the website it says you cannot remove packaging. This was a present for my son and there were no instructions on the packaging to state this. There was no possible way to see the colour of the gold and how it looked on the wrist without removing the film and we had no idea you were not allowed to. It was only out of the box for a matter of minutes. It obviously suits them to HIDE BEHIND the so called POLICY so they DON'T have to ALLOW ANY RETURNS. They could quite easily put instructions on the box or indeed put a clear film on the strap instead of a dark blue one. My son and I both emailed them and I was told just to refer to my son's reply to his email. They cannot be bothered, they are raking in money for VERY POOR QUALITY GOODS AND AWFUL CUSTOMER SERVICE. BE WARNED!!!!!!!!! The rating is a lot worse than one star but don't seem to be able to rate any less. JUST SEE HOW MANY POOR REVIEWS THEY ARE CURRENTLY BLOCKING! I have just received AN EMAIL FROM THEM THREATENING LEGAL ACTION because I dared to EXPOSE this DREADFUL COMPANY on TRUSTPILOT. Please look at all the awful reviews that aren’t actually blocked before considering a purchase, POOR QUALITY, BROKEN WATCHES, NO REFUND, NO CONTACT, NO GOODS EVEN RECEIVED, MONTHS WAITING, REFUSAL TO CANCEL ORDER, TERRIBLE CUSTOMER SERVICE, the list goes on. SO MANY PEOPLE have had a VERY BAD EXPERIENCE. Still heard nothing about why all negative reviews are being blocked SO MANY BAD REVEWS STILL BEING BLOCKED PLEASE DO SOMETHING ABOUT THIS TRUSTPILOT!!!!!!! Trustpilot have just contacted me to say I need to remove any supposedly 'Defamatory words'. Just another way Paul Rich are attempting to block any poor reviews. EVEN PEOPLE WHO HAVE BEEN ALLOWED TO RETURN ITEMS HAVE HAD TO PAY £30 RETURN POSTAGE. AVOID PURCHASE AT ALL COSTS!!!! Update PAUL RICH have MANAGED to REMOVE many BAD REVIEWS by repeatedly reporting supposedly ‘defamatory’ language, people do not correct their reviews and repost so consequently they are removed. Recently there were 14 BAD reviews blocked in the FIRST COUPLE OF PAGES, many now gone. The 29% BAD RATING has now been reduced to 22% by adopting this practice. Still plenty of bad ones though, keep on scrolling!!!! Another block from Paul Rich as with all the other negative reviews bar a few they obviously think aren't too bad. Reply to Paul Rich I stand by everything I have said, It is all the truth. You are just trying to find reasons to be able to block my review along with numerous others once again. It is in no way defamatory and if you remember you were the one who THREATENED ME with LEGAL ACTION because I posted a TRUTHFUL REVIEW. You need to UPDATE your RETURN POLICY and just treat customers with DECENCY!!

That watch is all a true gentleman need 🤩