Paul RichPaul Rich I International Official Store
Paul Rich (paul-rich.com) has 504 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
504 approved reviews, newest moderated first
Tenardo C.
I love it when I try it on everyone have to move out my way 💯 smile 💯 😃
Response from Paul RichNov 3, 2024
Hi Tenardo, We're glad to hear that you're loving our watch. Should you require any further assistance or have additional inquiries, please feel free to get in touch. Our team is dedicated to ensuring your experience is nothing short of exceptional. Best Regards, Neil Paul-Rich Customer Support
Christina C.
Received my watch fast was easy to contact costumer service response was quick will keep buying with them
Response from Paul RichNov 1, 2024
Hi Christina, We're glad to hear about your awesome feedback and hope that you are loving the watch. If you need any further assistance or have any other questions, please don't hesitate to reach out. We are dedicated to ensuring you have a positive experience. Best Regards, Neil Paul-Rich Customer Support
Landry Baruani EB F.
Incroyable mais faux, pas d’or plaqué sur ta montre. Renseignez vous avant d’acheter, aucune pièce de la montre Paul Rich coûte 10$ aucun. Seulement la fermeture du poignet qui est à 5$. Pour une montre de 475$🤦♂️
Response from Paul RichOct 10, 2024
Hi Landry, Thank you for reaching out and sharing your thoughts. I appreciate your insights on the Paul Rich watch and the significance of doing thorough research before making a purchase. I want to clarify that our watches are indeed gold electroplated with genuine gold. If you have any additional information or suggestions, I would be eager to hear them. Your feedback is always welcome! Best regards, Marie Paul-Rich Customer Support
Vikram G.
Scam avoid. Poor quality only looks pretty in the picture only. Awful customer service when I ask for refund. Many items I bought from US but this is the worst.
Response from Paul RichSep 11, 2024
Hi Vikram, Thank you for sharing your experience. I'm truly sorry to hear about the issues you've encountered. At Paul Rich, we strive to create timepieces that combine meticulous craftsmanship, cutting-edge materials, and thoughtful design. We value your feedback and will take it into consideration as we continue to improve our products. If you have any further concerns or need assistance, please don't hesitate to reach out. Best regards, Marie Paul-Rich Customer Support
Trudy C.
First watch arrived damaged so was sent out a replacement which arrived within days beautiful looking watch love the face size customer service was really good as well
Response from Paul RichSep 8, 2024
Hi Trudy, Thank you for your awesome feedback and we're glad that you're enjoying your watch. Should you have any additional questions or any other concerns, please feel free to reach out. We're available and ready to assist you. Best Regards, Neil Paul-Rich Customer Support
Jose D.
I am very happy and satisfied with the watch and service.
Response from Paul RichSep 6, 2024
Hi Jose, Thank you so much for your kind words! We're thrilled to hear that you're happy with both the watch and our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your watch! Best regards, Marie Paul-Rich Customer Support
Aiman S.
1- Easy online shopping 2- Timely delivery 3- Excellent looking watch
Response from Paul RichSep 5, 2024
Hi Aiman, That's fantastic to hear! I'm so glad your son is enjoying the watch. It sounds like everything went smoothly with your purchase. If you need anything else or have more feedback, feel free to reach out! Best regards, Marie Paul-Rich Customer Support
Sarah H.
Delighted with product which is a gift for relative. However had issues with delivery company UPS. Who could not locate my address. Had to re-order and collect from their local collection point.
Response from Paul RichSep 3, 2024
Hi Sarah, Thank you for your feedback. I’m glad to hear that you’re pleased with the product. I’m sorry to hear about the delivery issues with UPS. I appreciate you letting us know about this inconvenience. If there’s anything we can do to assist further or if you need help with any future orders, please don’t hesitate to reach out. Best regards, Marie Paul-Rich Customer Support