patriciaspetals.comReviews of patriciaspetals.com

Do not buy from this company!. They do not deliver what you want. Excuses, excuses, excuses. Terrible customer service.

I am having difficulty submitting my review. I have tried multiple times. If it doesn’t work this time, I will not try any more. 01-06-2023 50th Birthday Flower Arrangement. In fairness to Patricia’s Petals, although, at this time, I would not trust them with future flower arrangement orders, they did re-imburse me for my charges. I did request that they find a way to deal with their dishonest employee in their call center. Lena told the florist who was actually delivering the 50th Birthday $60.00 flower arrangement that my order was for $35.00. Why would she do that? They may need to closely scrutinize what their other employees in the call center are doing to be certain that others are honestly providing customer service. Thanks to Lena I am forced to look elsewhere for future flower vendors. Penny’s by Plaza was very solicitous in correcting Lena’s dishonesty. I came to Patricia’s Petals in good faith. I believed that they were the “Family” business as noted in Google. I should have read reviews about them prior to placing my order. They have made monetary “restitution” on my end. For that I am appreciative. However, the distress they caused me does not allow me to recommend them.

I wish I had seen the other reviews of this company before I placed an order. I was trying to send flowers for a funeral. They waited more than 24 hours to try to contact me to tell me they couldn’t/wouldn’t deliver them to a funeral home. They wanted to deliver them to a home address. They were not helpful at all.

Horrible customer service- I cancelled order and am watching my cc now!

Seriously, I would give these people a Zero if possible. It is a scam. I checked on my order to see if it arrived 3 times...last time they hung up on me. They are not a flower shop, they redistribute to to other florists. My order never came...5 days and counting. Both times they said it was being delivered the same day. DO NOT BUY FROM PATRICIA'S PETALS...it was never even made or delivered. The 800# just pacifies you until you figure out you have been scammed.

Terrible service, terrible flowers, I would give 0 stars if I could. DO NOT WASTE YOUR MONEY!!!

I didn't realize that this company farmed out our orders to other florists. When my girlfriend received the order, of course she wouldn't say anything negative to me but when I saw it, it wasn't attractive not like what I picked out on line and for the cost. I found that the flowers came from Doral in Miami, the flowers were delivered to Sunrise in Broward. Needless to say I will not be ordering from Patricias Pedals again

I ordered a funeral spray to be delivered to the funeral home on Feb 18th for the visitation. I was told it would be delivered by 6p on the 17th. At 4:50p on the 17th I received a call telling me the order was canceled as they had no flowers. As a result I was in a panic because most florists close at 5p. I called around and found one florist that closes at 6p. I explained the problem and was told as long as I would accept designers choice they would do a spray for me. They said Valentines had depleted most of their flowers. Patricias Petals offered no solution and was not concerned that it would be difficult to find another florist that could help me in that short time. I thought this was a local Cornelia florist but I received a call from New Jersey telling me my order was canceled. Please don’t trust this florist to take care of your floral needs. They really don’t care! They don’t deserve even one star!