patriciaspetals.comReviews of patriciaspetals.com

never got the flowers- had to go through my credit card company to get the refund

Patricia Petals Brooksville , Florida 3/2/23-3/3/23 Stay away from this shop. On Thursday, I placed an order for a flower arrangement for a Saturday funeral for a close friend. I started off with an order for a “River Cane Cross” T244-2A arrangement. I was told they could deliver it the funeral home but not the church due to the Saturday delivery schedule and the church was not open on Friday as an alternate date. They said the funeral home would deliver the flowers to the church, which was call #1. Call #2 was the lack of the flowers display stand and red flowers so they would provide a funeral bouquet. Call #3 was lack of flowers so they substituted the flowers to white and orange flowers and they would throw in more flowers. Call #4 they call to change the product to another funeral bouquet since they were missing items. Friday, I received Call #5 cancelling my order due to no flowers available. What a shame since I talked to 5 customer support people and now it is too late to order any flowers. A second and third florist were contacted the same story no stand or flowers.

Horrible company, ordered on Wednesday a spray for Husbands funeral, I was traveling to Va. Saturday to get to grave site, no large spray, Sunday emailed them where was spray sent, they indicated late Friday they sent email, no flowers available.HORRIBLE COMPANY, NEVER USE THEM, READ OTHER REVIEWS.

I wish I had read these reviews before placing an order. To their credit though, they did refund the money I spent immediately.

Thoroughly disappointed! Arrived late - well into the service and the roses were wilted!

If I could give less than one star, I would. I thought this was a local company but it’s just an online store. They canceled my order stating they had no flowers. Um…what?

Basically helped themselves to my money and did NOTHING I paid for including provide the flowers I ordered. This company defines FULL SCAM and NO ONE SHOULD EVER USE THEM AGAIN! They should be prosecuted!!

I ordered a Premium flowers for delivery. They sent me a picture of what they received. Am so embarrassed. The bouquet was maybe 10 stems of flowers in a cheap vase. When I called to complain, they told me they were give me 5 dollar credit. Do not want anyone to have the same unsatisfactory experience that I had.