Pat McGrathReviews of patmcgrath.com

Une commande passée le 30/11/2023 sur le site je ne l’ai toujours pas reçu malgré plusieurs relances de la part du SAV. Le mail nous indiquant le numéro de suivi est totalement obsolète, il n’a jamais fonctionné. On ne vous indique même pas qui est le transporteur de votre colis et celui-ci se retrouve dans la nature et les prélèvements sont quand même effectué. C’est inadmissible venant d’une « marque de luxe » de n’avoir aucune considération pour sa clientèle! Franchement gardez votre argent et ne commander jamais chez eux !

Never had such a bad experience in online shopping. Same storry as all the others: still no delivery and zero communication. Don’t buy anything here!

Thankfully I only bought something cheap, but no reply from this company and no sign of my order weeks later! Shocking, hard to believe they treat customers like this when social media is so accessible for reviewers. Terrible.

Can’t get anyone to answer, items missing… won’t be here for Christmas, even though I wrote in plenty of time… God knows you can’t reach a person. Over a lipstick n blush. Won’t buy from again. There’s reason has 1 star.

I didn’t receive my shipment.The customer service is terrible.I contacted them many times after almost a month of waiting for my order and they replied that they could not contact international courier.I will not order again with them.

From purchasing to delivery was superb! Thanks for your outstanding service 👏🏾. Will definitely recommend. The DHL delivery was incredible

Nobody knows anything. They ship weeks after you place your order. They send tracking that is invalid on purpose, and after 2 weeks of waiting for the tracking to work, emailing back gets you nothing. Even if it takes 60 days they will avoid emailing you until the day your package arrives. When you contact them for international shipping the third party vendor has order numbers that are not given to the customer so it’s intentionally impossible to get support. It’s the worst, slowest, customer service. They truly have no idea what they are doing. Whoever is in charge does not know a single thing about running a business.

Why are you charging so much money for really poor quality packaging? They completely fell apart literally in a months time. I can’t put them in my bag or use them anymore. Full bullet of 4 lipsticks unusable ! I regret buying them. And I am nervous now to give it another chance