PATLiveReviews of patlive.com

We have been with PATLIVE for a month now and so far, so good. Matthew Garcia & Jessica were great to work with. Great customer service!

We are brand new and still in the beginning stages of using PATLive. There’s a lot to learn still for us, but I have loved working with Amy Hearn this far. She is knowledgeable and helpful. When I ask for her suggestions on what she has seen success with in the past, she gives great advice. She is quick to respond and I look forward to a long lasting relationship with PATlive and Amy!

Jessica really took the extra step and time to make sure I am all set for my business need with Patlive services. Thank you!

I just wanted to share my experience with PATLive after finding them in the App Marketplace for Jobber. I gave them a call and chatted with Jessica Pacheco about what I needed. We dove into some challenges I was facing with my old call center, and let me tell you, Jessica was super helpful! She hooked me up with an onboarding session with Amy Hearn for a 14-day free trial. Amy laid out the onboarding process for me and promised she’d be there until everything was running smoothly. I had been with another call center for years, but Amy and Jessica had a totally different vibe when it came to meeting my business needs. My previous rep was nice, but it always felt like I was hitting a wall with, "We can't do that for your company." I was expected to just go along with their way of doing things. But with Amy and Jessica, they made it clear they had solutions for my past issues and were totally open to CUSTOMIZING how my calls were handled. Now, PATLive answers 100% of my calls, and based on my custom setup, they can schedule, forward, mark as spam, or enter leads into my system. Plus, they’ve got this handy app that lets me monitor calls and sends me text and email alerts. If I ever have questions or concerns, Amy or any of my PATLive agents are always ready to help out! Honestly, there was no need for a 14-day trial to convince me—PATLive won me over from Day One!

I wanted to express my sincere appreciation for the exceptional work of the ladies who handle incoming calls. My review of calls for my business revealed consistent professionalism, even when faced with rude and disrespectful callers. Their handling was commendable, far exceeding how I would have responded. Additionally, my onboarding specialist, Amy Hearn, provided the perfect balance of compassion and professionalism, making me feel welcomed and supported. She was always available to answer questions and guide me through the onboarding process. Thank you for providing such outstanding service. Sincerely, Darrel Bish

So far our experience has been great. Jessica Pacheco has been a pleasure to work with and knows the product and the process extremely well. She and her experience and knowledge is what closed the deal. I look forward to using the service and hope that this trend continues with the rest of the team.

As always, PATLive never fails to provide the excellence of human touch, and the quality of technical expertise. Jessica Pacheco did a fantastic job re-enrolling our office in Pat's Live Answering Service. PATLive is the only way to go with either automated or live phone-answering.

I had a fantastic onboarding experience, thanks to Jessica. She was incredibly knowledgeable and made the entire process seamless. Her expertise made it easy for me to sign up, and her customer service was top-notch. I’m looking forward to using the product and can’t recommend the straightforward and smooth onboarding process highly enough!