PATLivePATLive is a virtual receptionist service that delivers what every caller wants – a real live person and helpful service, 24/7. Instantly change how receptionists are handling calls with your real-time status, and stay updated with an email, text or push notification after every call. To experience PATLive for yourself, start a 14-day free trial today. To learn more, visit patlive.com.
PATLive (patlive.com) has 196 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Bob
Prompt and clear referral of messages. Explanations provided if caller is "confusing" Good tech support on start up with phone # migration and other matters
Response from PATLiveJan 15, 2019
Glad to hear you're pleased with your service, Bob. We strive to remain clear, communicative and accessible to our clients. Thanks for the review!
Shaun
PatLive has been a huge help for me and my business.
Response from PATLiveJan 10, 2019
So glad you are enjoying our service!
Cornelius
Pat live is great its the best answering service around. Although it does have small things that could be better for example. I’m in a 600minutes a month plan and will sometimes go over my minutes which results in my bill being higher but instead of being surprised at the end of the month sometimes. I’d recommend that the account mgmt send a notification that we will be going over our plan minutes after amount of minute usage so that me as the customer can be in the know and No unexpected surprises in my bill. Besides that pat live is awesome
Response from PATLiveJan 10, 2019
Hello Cornelius, thanks for the great feedback and we're glad you love our service. We always want our customers to be well-informed about their call volumes. Your account manager will be reaching out soon to go over some overage notification options.
Max
Busy smallbiz owner has to use a lot of time with them to get script right
Response from PATLiveJan 10, 2019
Max, thanks for your feedback. We would love to learn more about your experience with our scripting process and we'll be reaching out soon to hear your suggestions.
