Dixie
PatLive is amazing and does a great job!
PatLive is amazing and does a great job!
Response from PATLiveAug 2, 2019
Thank you Dixie!

PATLive is a virtual receptionist service that delivers what every caller wants – a real live person and helpful service, 24/7. Instantly change how receptionists are handling calls with your real-time status, and stay updated with an email, text or push notification after every call. To experience PATLive for yourself, start a 14-day free trial today. To learn more, visit patlive.com.
PATLive (patlive.com) has 196 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Dixie
PatLive is amazing and does a great job!
Response from PATLiveAug 2, 2019
Thank you Dixie!
Roger
This far, I am very pleased with the level of service and quick communication. I am grateful to have your professional team as part of my professional team!
Response from PATLiveAug 2, 2019
Wow, thank you Roger!
Beth
We have had customers complain of rude operators. Operators leave incomplete or inaccurate information
Response from PATLiveAug 2, 2019
Beth, thank you for taking the time to provide your feedback. Sending you quality caller information is a priority for us, customer service is looking into your account and will reach out to you today.
Mike P.
Great service and support
Response from PATLiveJun 7, 2019
Thanks Mike!
Alison M.
Patlive went through an extensive, hands on and personalized set up with me and worked with me - tweaking my script and set up until everything flowed perfectly. And they have been true to their word on billing which I have not always found to be the case with other services. I have a very high call volume and was concerned that I would not be able to stay within my calling plan- they reviewed my plan and calls so I could be confident that I was in the right plan. Extremely satisfied and would recommend them to any law firm - solo or large
Response from PATLiveJun 7, 2019
Wow, thank you Alison!
Gregg M.
We are an international business, and our website InternationalInsurance.com generates calls 24-hours a day, seven days a week. PATLive agents take in new leads from international travelers and Expats looking for worldwide medical coverage and have helped to grow our business while saving us money vs. hiring full-time receptionists. We can't say enough about our account manager and the rest of the support team who handle any issues that come up. International Travel Insurance Group recommends PATLive.
Response from PATLiveJun 7, 2019
Thanks Gregg! What a great use case and we are so glad you're happy with your account management.
Reza M.
Be careful about them, scam and fraud possible. We registered for their free trial service, they wrote on their website you can try 14 days for free. After the setup, I can't find the things they promoted on the website about the features and capabilities. All things they promoted handled manually, they have not any web panel for managing your service. Also, they charge you for any call they receive, it's mean they receive many calls not related to your business, they will charge you for nothing. Finally after a few hours, decided to go for another service. Their stupid email started from the next day, about setup the account, after some day, about some calls we received at the number, we didn't use at all (they have a robot or some fake caller) finally, after 2 weeks they sent the invoice and said you should pay for trial service you didn't use it at all. They really changed the free trial service meaning on the internet. After received many calls and email from them, I sent an email to them and asked, please stop sending and calling and terminate that stupid thing. Someone from their company replied you should pay to cancel
Response from PATLiveApr 12, 2019
Hi Reza, Thank you for taking the time to leave a review. We always strive to provide the best service possible, and appreciate your feedback. We're so sorry about the confusion regarding your trial! Your account has been cancelled and the balance due credited. Please reach out if you need anything else or have any other questions at (800) 775-7790.
Raul H.
Excellent customer service! thanks!