PATLivePATLive is a virtual receptionist service that delivers what every caller wants – a real live person and helpful service, 24/7. Instantly change how receptionists are handling calls with your real-time status, and stay updated with an email, text or push notification after every call. To experience PATLive for yourself, start a 14-day free trial today. To learn more, visit patlive.com.
PATLive (patlive.com) has 196 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cory
PATLive has been an excellent partner since we began using their services a few months ago. They took up our after-hours service perfectly with surprisingly little direction. The calls they have taken have been very professional since the beginning. I definitely recommend their services.
Response from PATLiveAug 5, 2019
Wow, thank you Cory! We're happy to be your call center partner.
Ion T.
Great experience with PatLive !!! Awesome service and very polite, always recomend.
Response from PATLiveAug 5, 2019
Thank you for the kind words Ion!
Amy
These guys make it so easy & are super professional. If you are on the fence, just know they are worth every penny.
Response from PATLiveAug 2, 2019
Thank you Amy!
Michael
Professional. On top of it. Don’t have to deal with scheduling patients for the most part. Good investment
Response from PATLiveAug 2, 2019
Thanks for the compliment Michael!
Ryan
I like it when it works, but I have had issues with operators following the script. I have also had issues with getting script changes installed.
Response from PATLiveAug 2, 2019
Thank you for the feedback Ryan. I've passed this along to our customer service team, we'd love to ensure your script is exactly the way you want it.
Linda
I think they are very friendly and useful.. I like them
Response from PATLiveAug 2, 2019
Thank you Linda!
Meghan
I run a house call veterinary practice. I had never used a call center before. Patlive has been great. I get many clients who are impressed, even the ones who are used to getting myself or my CSR. It is easy to change scripts, which I have done 3 times already. There is a huge value to my clients who want and need answers about their pets now, even in the middle of the night. Very happy with the service!
Response from PATLiveAug 2, 2019
What a great use case, thank you for the kind words Meghan! We're so glad you're happy with your service.
Jonathan
I love PATLive! If I could give it a 10 stars I would. The service is top notch. I highly recommended
Response from PATLiveAug 2, 2019
Thank you for the glowing review Jonathan!
