PatioHQReviews of patiohq.com

Response from PatioHQNov 14, 2025

Hi Mike, Thank you so much for your wonderful feedback! We’re delighted to hear that you found the measuring and customization process easy and that our communication throughout the order and shipping stages was helpful. It’s great to know you’re very happy with the finished product — your satisfaction is truly our top priority. If there’s anything else we can assist you with in the future, we’re always here to help.

Response from PatioHQNov 13, 2025

Hi Joan, Thank you for sharing your feedback! We’re thrilled to hear that the bench pad fits your unique bench perfectly and that you are pleased with the colors. Your satisfaction is our top priority, and we truly appreciate your support.

Response from PatioHQNov 7, 2025

Hi Nathalie, Thank you so much for your kind words! We’re delighted to know that you’re pleased with the quality of the cushions and our communication throughout the process. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon!

Response from PatioHQNov 3, 2025

We’re truly sorry to hear about your experience and the condition in which your product arrived. This is certainly not the level of quality or care we strive to deliver. So that we can review this further and assist you with the best possible resolution, may we kindly request you to email us at reviews@groupbayport along with your order details and a few images showing the issue? Our team will prioritize your case and get back to you promptly.

Response from PatioHQNov 3, 2025

Hi Susan, Thank you for your feedback! We’re delighted to know you’re happy with the quality and delivery. We truly appreciate your support and look forward to serving you again!

Response from PatioHQOct 24, 2025

Hello Julie, we are sorry for the inconvenience caused. Upon checking the order details, we can see that our team has contacted you and offered a replacement for your order. If you have any other concerns, please feel free to contact us.

Response from PatioHQOct 24, 2025

Hello Kathy, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Response from PatioHQOct 24, 2025

Hi Cynthia, Thank you for your wonderful feedback! We’re thrilled to hear that you found the ordering process easy, appreciated our communication, and are happy with the finished product.