PartsIPS - Appliance PartsReviews of partsips.com

Don't order from this site! ordeed part that said it fit my model number fride but didn't will not pay return shipping charges and 20% restock fee on top of that would give zero stars

Terrible company please don't order from them. They told me the part was in stock called a couple of weeks later and they said they work with the manufacture. They lie and refuse to refund. I had to put a dispute with my bank to get a refund. TERRIBLE COMPANY!!

Ordered Jenn Air replacement unit from them and it never shipped. They charged my card immediately but never shipped the product. They do not answer their phone or respond to emails. I wish I would have looked up reviews before buying from them.

Yes they do give you the best parts price on the web. Then they charge an exorbitant handling fee and shipping. So your not saving anything.

I ordered a new glass top for my range on 4/26/2020. My Credit card was charged for the full amount 2 days later. On 5/7/2020 I emailed asking for an update as the status in my account said the item had not yet shipped even though when I ordered it it was in stock. I never received a response to my email. On 5/12/2020 I called to check on the order. I was told it would ship by the end of the month. I asked why my credit card had already been charged if they hadn't shipped my order yet and was told because they work directly with the manufacturer. At this point, I was very leery and almost cancelled my order but decided to give them the benefit of the doubt. On 5/21/2020 I received an email from PartsIPS that my item had shipped via UPS on 5/20/2020. Much to my surprise, my glass cooktop arrived that same day (5/21/2020). The project was exactly what I ordered and was received undamaged. I will only give a 3-star review because I felt that communication was awful, I do not believe they should be charging a credit card before an order is fulfilled and shipped, and customer service was not great (I had a difficult time understanding the man on the phone). If you don't mind having to wait a month to get an item for a cheaper price, this may be for you. If you want your part right away and don't want the hassle of worrying about whether or not you will ever receive your order, find someone else to buy from!

All the reviews are correct, this is, unfortunately, one of those scam web sites that collects your money and never ships your merchandize or calls back or sends tracking info. I called and a person with a very thick Indian accent answered saying he will call me back, this was 5 days ago. I contacted my credit card company for a dispute. Should have googled it, my fault. Do your research, if a price is too low or cheap, there is a reason, it is truly too good to be true. Hopefully, they can shut down soon, as they are ripping off innocent people who work hard for their money.

How do you do business with these kind of companies! No courtesy to respond to three emails i sent regarding return of the touch-pad for a GE Monogram dishwasher! i don't know what to do! are they crooked? why don't they read the reviews? maybe they cannot read English, only Chinese? i paid $ 94, i need my money back. i did not even open the package. Where do i sent it to. i don't mind if they took a restocking charge of 10 or 15%....Thank you for any suggestions.. looks like they are the brotheres and sisters of the Nigerian crooked gang! i dont know what to do.....any suggestion....i am a retired old man of 76....i need a break!

I ordered a lower dishwasher rack. I received a rack in a box with no invoice. Not only is it the wrong rack, it’s not even close. I’ve been calling the number they provided for a week. The recording I receive leads me to believe this number doesn’t exist. Also, they provide no address on their site to return their product. If anyone has a return address or where to find it, I would love to have it. Do not use this company.