PartsIPS - Appliance PartsReviews of partsips.com

I am not sure why others have had such a bad experience. The correct part was delivered within 5 business days and I purchased it for $50 less than every other place had it listed. The part was brand new and in pristine condition out of the box. After reading negative reviews about this place, I emailed and asked if my part was in stock. I received a reply within 3 hours telling me it would ship the next day, which it did. Fantastic experience and the part I ordered is working out great for my refrigerator.

0 stars if I could. They sent the wrong part and never resolved it with us. Looks like I am not alone in my bad opinion of this company! Ugh!

O star! This is the worst company ever! I ordered 2 refrigerator bins and only got one. you think you are getting a good price but with that stupid shipping and handling cost forget it. And no one will answer the phone or any emails no matter how many you send. Just get your bank to refund you the money. Terrible and dishonest.

I went to the website put in model number I was looking for the shelf came up for my fridge looks just like it. Did not mention any dimensions so I assumed it would fit when I get the part it doesn't fit anywhere in my fridge so it wouldn't even do me good to keep it and replace another shelf if it broke. I have to pay to ship this part back and they will take 20% of what I paid for the part and I don't get the original shipping cost either so really I lost 40$ because the cost of shipping I've paid out twice and then losing 20 percent but my other option is to trash it bc I cant use it. So im sending it back but I will never ever do business with this site again. Lesson learned. Now im hoping they do my refund once they get it.

One of the worst experiences EVER. Ordered the part on June 6th, told on June 29th it was on the way, told them on July 14th I was going to dispute the charge with my credit card company and they refunded the charge with no explanation (well they sent me an email saying they refunded, I'll wait till I get my bill to find out for sure). Don't waist your time, it's a rip off!!

Actually-0 stars!!! They are total rip offsnot even going to go into detail about this but they took my money and are also sending me hacked UPS information about where it is the package actually that doesn't even exist!! They literally hacked my UPS account and have me on a wild goose chase that it's somewhere in San Antonio when it's actually lost the package and they were paid out cuz I filed a claim with UPS and UPS tells me that they already paid the seller which is IPS parts and they're claiming they didn't get paid from UPS which is a total bold-faced lie!

Terrible service. Was charged but never received my items. Calling the customer service telephone number just rings and rings. No answer to my email inquiry. I disputed the charge and my dispute was granted.

The Company sent me the wrong part for my refrigerator even though the model number of my frig was listed as one that this part would fit. They would not exchange it for one that would fit and they charged a 20% restocking fee plus I had to pay for the return shipping. Order at your own risk. Very hateful customer service.