PartSimple.com specializes in helping people find the replacement parts they need quickly and easily. We sell millions of parts for hundreds of brands across the world.
Partsimple (partsimple.com) has 102 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing102 approved reviews, newest moderated first
Jeff J.
After reading a few of the reviews, I was a bit nervous. But the control board for our oven was no longer available anywhere (except some jamoke on eBay trying to sell a used one for $600!). I shipped them the board to repair, and they had it turned around and out the door within 2 days. We got it, installed it, and it works perfectly, saving us over $3000 for a new oven. Great turnaround, easy service, will absolutely use them again if the need arises.
J. M.
I ordered a control board for my whirlpool cabrio washer. I got to choose between”new”,”refurbished” or “rebuild my board”. These choices were clearly indicated, I chose refurbished. The site was easy to navigate. The part came within a couple of days of ordering with regular shipping. The part came nicely wrapped up with instructions. It was installed in my washer and works beautifully. I will not hesitate to order from this company again. Happy and satisfied!
Yvette I.
PARTSIMPLE.COM. DON'T DO BUSINESS WITH THIS COMPANY!!!! I ordered a control board for my dryer. I entered my model number to order the part. They sent the wrong part for my dryer. I contacted them via email. Telling them they sent the wrong part. They said I ordered the part. I said they sent the part per my model #. They said the only way they would refund if the part was in the original package and hadnt been use. I said I have the bubble wrap and brown paper and box they sent it in and the only use was I installed it to find out it was the wrong part that was sent. Sorry no refund because the part has to be unused. Mind you they are the ones who sent the wrong part per their search engine. I will eat the $168, never to order anything from them again. I will stick with Repair Clinic. Yvette
Donald B.
I didn't read the bad reviews until after I placed my order with Partsimple, so I was somewhat panicked, fearing that I'd fallen for a scam. Much to my surprise, and relief, the part showed up about 48 hours after I ordered it. The packing was rather odd in that they sent me what appeared to have been somebody else's returned order. Partsimple just dropped the returned order into a bigger box and shipped it out; didn't even bother to remove the previous shipping label. Nevertheless it was the right part and it did in fact work. Other than the dread that I experienced after reading the horrible reviews, the transaction went fairly smoothly and I don't have any complaints. They delivered what I ordered and that was that.
Eileen
I needed the part for my washing machine. Laundry piling up and sick family. I opted for overnight shipping. The following day I got my UPS tracking and......no information. I emailed them and got a terse response that any part ordered after three PM local did not make the truck and therefore is NOT TRULY OVERNIGHT SERVICE. There are no warning to this effect on the order or shipping page. BEWARE this practice. They do not state it.
Joe L.
There are plenty of parts warehouses and the shipping here is the worst. 2-day shipping apparently takes 5 days in their world. They have no way of telling the estimated arrival date on their website, so you just end up paying for nothing. I would have received the item on the same day without paying for 2-day because they took a day to ship it too. Go with one of the many place that ship same day.
Gloria B.
Our wall Whirlpool double ovens went out a week ago. My husband had a service repair man come to the house to determine why the digital panel wouldn't light up up on my ovens. The repair man said it was the control board. My husband being the thrifty person that he is decided he would order the part and fix it himself without paying the labor for someone else to repair it. He found out the part for the ovens are no longer being sold except through Sears. He found the part, called Sears to order the part but they wouldn't sell the part without one of their qualified Sears repair person coming out to determine what was wrong with the ovens. My husband then told the Customer Service person on the phone, he already had a repair person tell him what he needed to fix our ovens. Nope Sears will not sell the part no matter what. You have to have a qualified Sears person come to your home (min. cost $89.00 and we not longer have a Sears in our home town), order the part (149.00) and put the part in (no idea what that would cost)! So after several days of researching my husband found Part Simple. They could repair the Control board for $175.00. After paying for the service, my husband had a couple of questions so he called Part Simple and left a voice message on Thursday evening. They returned his call Friday morning and although we weren't home they left a very detailed message answering all his questions and concerns about mailing our control board to them. On Friday after he got home from work, we boxed up the old board and mailed it overnight. On Saturday, we received an email from Parts Simple telling us they received our part and would be sending us a replacement part. Monday was a holiday but on Tuesday morning we received the replacement part with instructions on how to put the part back in. It works great!! We will definitely use this company again if we ever need a part!
Richard L.
Feb 14 2018 - Says orders ship after 1 business day which was not the case. Parts Simple later quoted 2 weeks! Save your time and shop elsewhere.
