PartsimpleReviews of partsimple.com

I ordered a reman Kenmore/LG icemaker for about 10% of buying a new one. Came in a week, worked perfectly. Couldn't ask for more.

I was hesitant at first. But my $7000 Dacor double stopped working. I was getting a relay board error but kept putting it off to fix it then one day the oven stopped working completely. It would not even turn on. to replace both relay boards and the control board would have cost me over $2000. I found part simple and called and asked how this process works. I was told we would need to send the boards to them and they would repair them. I sent them and within a week of them receiving them we got them back. The two relay boards were refurbished and the control was replaced. We put them on yesterday and the oven works perfectly. The total cost for all three parts was just under $500. I highly recommend this company it you do not want to pay the high price for a new part. Also very time I called the customer service representative were very nice and also followed up with an email of the call.

The overall process from identifying the part to receiving the repaired replacement was just very well organized and executed with timely updates and completion on schedule. The part for my Bosch microwave has fixed not only the known display dimming problem but also the otherwise unreported complete power failure without any fuse issue involved. While the symptoms of dimmed display have bugged me for years the sudden power loss was unexpected since the unit was not in operation for a month. To my surprise the replacement control board took care of all issues and brings my $2.5k unit back to life.

Excellent customer service experience!! I called to verify approx ship date on my part. I had to leave a message. A very nice lady returned my call within 15 min. and verified my order, assured me it would ship same day as ordered( I placed order approx 10:am). Sure enough 2 day ground I had my part by 2 P.M. and by 2:30 I had the part installed and all was good. Part was well wrapped and protected. Wrapped in bubble wrap and was boxed..box within a box. Will definitely use Partsimple for my future needs. Thanks Partsimple

Their website is easy to navigate, the ordering process is efficient, their customer service is top-notch, and the quality of their products is outstanding. If you're in need of replacement parts, look no further than PartSimple.com. They've won a customer for life, and I'll definitely be returning for all my future part needs. Thank you, PartSimple.com, for providing such a stellar shopping experience!

Excellent experience with company. Repaired oven control board, massive savings as alternative was new oven! It did take some work on my part to confirm that the problem was actually the control board and not other components of the oven. The repair was mind-boggling fast especially as I could immediately see that multiple components of the circuit board had been replaced. Would totally recommend company and will use again if I need.

I was hesitant to order from this site based on past reviews. It was a remanufactured control board that I ordered for a whirlpool washer. The cost was less than half of a new control board and shipping ground was free. My part was delivered within 6 days and packaged well. It was installed within 15 minutes and works great. I don't understand the bad reviews so I wanted to share my experience. I'll definitely use Partsimple.com again in the future.

Honestly, I'm surprised by all the negative reviews and comments I've read about this company and its policies. My experience with them was that they were ethical, honest, responsive, and professional. I was able to purchase a part from them despite the problems I read about. Ordering it was easy, it shipped very quickly, and it was packed very well. When I received the package, I realized that it wasn’t the product that I had ordered and all it took was one phone call to get it resolved. I was assisted by someone who was very apologetic, very polite, and more than helpful in getting me an RMA and free shipping for the return. I would have chosen an exchange if time had permitted. However, I needed the part at the time, so I had to turn to a local vendor and that also meant the price was significantly more than through Partsimple. I'll tell you this, in the future I won't hesitate one bit to purchase the parts I need from this company. They treated me well and were respectful so they have earned my business. I don’t get it. Maybe I just got lucky but I doubt that very much.