PartsimpleReviews of partsimple.com

The part shipped the same day and worked perfectly. Delighted I decided to try replacing the control board instead of buying a brand new over.

This is a Great Company, One with Honesty & Integrity, Last year we had some control boards repaired for our Dacor double over which is no longer available for parts. It was great to know that these could be repaired by Part Simple. Last week I had a different issue with the clock on the oven, which I sent in for repairs along with the cost associated. Today I received a refund on my payment, When I inquired why, they had told me this was covered under the warranty. I did not expect any warranty... for them to refund on their own, this is a Great example of a Professional company! Thank-you PartSimple.com John G

The experience that I am currently dealing with is unheard of. I ordered a replacement part for my refrigerator. The part number put in brought up the picture of the correct part I needed. When I received the part, it was the wrong part. The part sent did not match the picture of what was ordered and received. Currently I am being charged to send it back to them plus a restocking fee for their mistake. Never again! Horrible customer service and whomever is emailing me back and fourth is rude and clearly doesn’t know what they are talking about.

They were able to get my part to me quickly. But after discovering I had the wrong part I returned to the company. My package has been at the local post office there since Feb 22 waiting on someone from the company to pick up. They will not respond to my emails or phone calls. Very disappointed in this company as I have not even received a refund! Would not recommend to anyone! Horrible return service!

After reading the previous reviews I was concerned about ordering. I ordered my part on Monday and received it Wednesday. I installed and it worked perfectly. I did not have any problem with ordering or shipping.

They show the original part when you make the research, and once you purchase it, they send a different one. The parts are not from the original brands even though you pay the price for an O.E.M one. My advise is: STAY AWAY from PARTSIMPLE.

Very unreliable. We are an appliance service company ordering 100's parts a month. We decided to test them and possibly add them as our vendor. We placed an order early morning and were promised that the order will be shipped out same day. The next day they said they are not sure if they will be able to ship the order on time (it's already a day late). Tomorrow is Saturday and they don't work during the weekend. Bottom line, they charged for an order they can't handle, and on top of that they are not sure they can refund us. That's almost a $300 order. NEVER DOING BUSINESS WITH THEM AGAIN!

Ordered a control board for my neighbors GE gas oven since their broiler button was not working and the oven button was on the brink of going south for the winter. The control board arrived within 3 days. Partsimple sent me an email with the tracking number which was good to have (UPS Ground). The part was half the cost of a new one and I was a bit skeptical but I installed the part and all buttons worked and everything was back to normal. Whats interesting is that Lowes and Home Depot advised them to buy a new oven. Really! Thanks Partsimple and thanks Youtube.