PartsimpleReviews of partsimple.com

ordered part, wrong part in correct marked box, they said since i ordered wrong part i would have to pay return shipping , after many emails i said fine i will pay return shipping, sent thru ups, they delivered part, scammers refuse to refund money or send another part. I have learned my lesson to stick with local part dealer.

I ordered a circuit board that failed 3 weeks after the warranty expired. I gave them an opportunity to make it right but they said there was nothing they could do because it was so far out of warranty. 3 weeks! If you use them, plan on having to reorder your parts every 6 months.

Believe the negative reviews. I was skeptical, because maybe I'm a little naive. I use a lot of parts sites, just not typically appliance parts. I was having difficulty locating a control board for an older GE oven, and lo and behold, it was available (WILL SHIP TODAY) on Partsimple.com. I placed the order and upgraded the shipping to overnight. Placing the order was simple, easy, and I had an order confirmation within seconds. They charged the credit card right away too. Only problem... they really didn't have the part. On the second day of NOT receiving anything, I inquired on the order status. They said they didn't have the part in stock. I couldn't even find the part using the part number off the invoice. I asked for them to cancel, and to have a confirmation of the cancellation. Oh - no... it doesn't work that way, because we need to contact the manufacturer and cancel with them. No they don't! They either normally carry the part or they lie about their inventory. In either case, my money doesn't need to be held up, because of their shady business practices.

After reading some of the reviews I was a bit skeptical, but here is my story. My fridge started acting up and I diagnosed the problem to be a faulty compressor start relay. Since is was still working most of the time, I ordered my part from Partsimple.com and opted for the cheapest ground shipping method. The very next day the part completely failed and I was without the fridge, so I called Partsimple and asked when would the order be shipped. By the end of the day I received an email saying that it would go out on UPS the next day. I think they did a great job in getting the part out although my shipping preference was for a slower pace. I will order from them again if the need arises.

Prices on this sight was much cheaper than any other but I was concerned about legitimacy so I called this morning to ask questions during regular business hours and voicemail picked up stating they were closed which prompted me to read reviews definitely dodged a bullet, positive reviews are likely fake/ fabricated... suspect operation for sure price tipped me off ..

I cancel my order. The cancelled order sits on their desk from Saturday morning until Monday night when they decide to go ahead and ship the item anyway. 10 days later my part arrives. I pay $$$ for return shipping. PartSimple receives my item ( as seen by USPS tracking). No credit gets issued. I am forced to dispute transaction with paypal's resolution center. This is how they do business

I purchased a refurbished "Kenmore / Whirlpool Range / stove control board 8523665 / WP8523665" for way less money than any other source. The reviews on this site almost scared me enough to not buy from PartSimple, but I saw that they have an A rating on BBB so I went ahead with the purchase. I'm glad I did. The control board was shipped quickly, and it was an exact match for my oven, and its been working great for over a month now.

I was afraid this might be a scam, and sad to say I got scammed. The part I got from them was for a stove display and It didn't work. I returned it thru there return system and for several months I never got a credit back, after calling them they said my return was rejected . They said they would look into it and haven't heard from them again.