ParoReviews of paro.ai

Absolutely horrendous experience. If you’re a small business owner I would not use their services. The communication greatly lacked. The work that we agreed they would do, never got done. They charged $2000 a month to do bookeeping that can be done for around $300-500 a month. It was definitely a traumatic experience for our business.

This concept, in total, is fantastic as an opportunity for CPAs to take on fractional work and work with a range of companies. The communication from the corporate entity is very poor to nonexistent most of the time, yet they charge a very high markup, so it is not justified given the lack of effort. Further, when dealing with highly educated professionals, a bit of respect goes a long way. This is common when working with other organizations, but Paro seems to struggle here. A lot of their internal staff is relatively young and have not had a chance to fine-tune their professional skills, and it shows. CPAs and financial professionals would be advised to shop around and look at other opportunities. There's a major accountant shortage.

The company came up with a scope of work that would cover my book keeping, payroll and end of month financial review. I paid over $800 a month for 3 months and never could get them to do my payroll or get a financial review. Now after 2 months of trying to terminate my contract and absolutely no work received, they are still billing me. You can not contact anyone out side of their sales team. Try it. Call their number and press 2 for support. For 2 months no one has picked up that line. I have put in 5 urgent phone calls to their sells line (they pick up every time) with no return phone call. This company is a scam.

Paro is a great company to work with, they are supportive and working to assist all parties involved in the partnership.

I would not work with Paro as the accounting talent or the business. They only care about making 50% or more on your hourly rate while providing no support for their talent. I have an active contract through 8/31/23 & today Paro took it upon themselves to end the engagement because Renee “doesn’t have time & has 70 other clients to worry about.” Both the client & Paro agreed my work was satisfactory. For the past month + Paro allowed the client to cut my project short 30 days & then 45 days without my consent despite our signed contract going to 8/31. Over the past 30 days Paro has strained the relationship between myself & the client. Instead of figuring out a solution for both parties Renee, without the consent of the client or myself illegally ended the engagement.

Easy to find freelance gigs. I wouldn’t have grown my business without them.

PARO is a one of if not the best platforms that put professionals and business together. They work with both the clients and service providers to ensure everyone's expectations are met. I have no hesitation in recommending them to any expert or business that needs account, tax and CFO services.

I started with Paro in 2020. I am still working with clients I took on when I first began, as well as several since then. I have steady work with great people. I call Paro my "back office," as they are literally my marketing, sales, customer service, and administrative team all in one. I am grateful for having Paro as a way to meet and support companies across the United States with their bookkeeping needs.