ParoReviews of paro.ai

3.8234 reviews
Investments & Wealth
325 W Huron St, Suite 407, Chicago, Illinois

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Paro

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About Paro

Paro is an AI-powered marketplace that delivers finance and accounting solutions to businesses through a combination of expert fractional talent, data-driven tools and guiding insights. By harnessing the power of people and technology, our growth platform provides flexible options, ranging from transaction processing support to corporate development and financing strategy, to solve core business challenges and drive growth. The result enables businesses and experts to go beyond even their loftiest goals.

Paro (paro.ai) has 234 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: paro.ai
Website: paro.ai
Category: Investments & Wealth
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Paro reviews

234 approved reviews, newest moderated first

Rebecca H.
Jan 15, 2024
Great intro and follow up
Great intro and follow up
Response from ParoJan 16, 2024
Hi Rebecca — thanks for the review!
Barnabas B.
Jan 11, 2024
Rubbish company
Rubbish company. I set up a profile with them and interviewed with one of their clients for a role. They 1) didn’t get back to me and 2) take 50% of the rate they quote to the client which is just insanely high. I’ve worked with 2 other contracting/freelance firms now and the process has been a lot more seamless and much more lucrative. Another thing that is just super odd is that they sit in on your interview with the client which has literally never been the case for any other similar roles I’ve had.
Response from ParoJan 11, 2024
Hi Barnabas — thank you for sharing your feedback. As a marketplace, we are always working to deliver a great experience for both our experts and our clients, and we’re disappointed to hear we fell short of your expectations. We appreciate you sharing your point of view so we have an opportunity to review.
Roland E.
Jan 5, 2024
Rubbish
Rubbish. Scam. Change your name from PARO to PARA as an abbreviation for parasite.
Response from ParoJan 5, 2024
Hi Roland — thank you for sharing your feedback. We apologize for the delay in resolving your issue. A member of our team will reach out today with an update. We remain fully committed to addressing this urgently and completely to your satisfaction.
Ali O.
Nov 11, 2023
There is zero accountability with the…
There is zero accountability with the contractors they hire; they only act if you threaten to cancel the membership as otherwise they have no incentive to help. They ignored my emails for months and then only acted when I sent my cancellation notice. I would definitely not recommend using them for any accounting/bookkeeping or other services.
Response from ParoNov 13, 2023
Thank you for your feedback, Ali. We understand your frustration, and we take these concerns seriously. Our team is looking into where we fell short in meeting your expectations so we can improve. We are committed to ensuring every client receives responsive service, and we thank you for bringing this to our attention.
Gadi B.
Oct 23, 2023
PARO responds quickly when help is…
PARO responds quickly when help is needed.
Response from ParoOct 23, 2023
Hi Gadi, thank you for your review! We're so glad you're having an excellent experience.
Daniel R.
Oct 21, 2023
Everyone is helpful and accommodating.
Everyone is helpful and accommodating.
Response from ParoOct 23, 2023
Hi Daniel, thank you for your review! We're so glad to hear it.
Ronnie H.
Oct 20, 2023
This company needs to improve the…The way it operates in general.
This company needs to improve the process on how paro contracts bid for the jobs. The account manager need to update the status of job openings in a more timely cadence. There also needs to be more of an explanation why a paro contractor didn't win the bid versus the auto generated email that makes no sense. This is one of the worst freelance accounting companies I've worked for and wouldn't recommend future potential paro contractors to come work for this company.
Response from ParoOct 23, 2023
Hi Ronnie, thank you for taking the time to share this feedback. We understand your concerns around the pitching and notification process and want to assure you that enhancing this experience for our experts is a top priority. We recently rolled out an enhancement to the proposal cards to show the number of pitches already received on a particular project. We know there is still room for improvement and are committed to identifying and making any additional changes where needed. We always welcome feedback from our experts on ways we can improve and grow, and we appreciate you sharing yours.
Elaine J.
Oct 20, 2023
We love Paro!
Our experience with Paro has been great. Harris was a pleasure to work with, he understood our needs and was willing to spend as long as it took to find the right fit. The bookkeeping team that we went with is exactly who we were looking for, they understand e-commerce, retail and manufacturing. We're so excited to grow our business with Paro and their partners.
Response from ParoOct 23, 2023
Hi Elaine, thank you for your review! We're so glad to hear it, and we look forward to our continued partnership!

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Great intro and follow up

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There is zero accountability with the…

PARO responds quickly when help is…

Everyone is helpful and accommodating.

This company needs to improve the…The way it operates in general.

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