ParoReviews of paro.ai

Our review was not delivered when we were told it would And the deliverable was not on any professional letterhead Only a personal email

I would not recommend Paro. Paro assigned our company an "experienced bookkeeper." It ended up being a total disaster with the bookkeeper's lack of responsiveness and numerous errors that she made in our books. The work was sloppy and evidenced a clear lack of attention to detail.

This concept, in total, is fantastic as an opportunity for CPAs to take on fractional work and work with a range of companies. The communication from the corporate entity is very poor to nonexistent most of the time, yet they charge a very high markup, so it is not justified given the lack of effort. Further, when dealing with highly educated professionals, a bit of respect goes a long way. This is common when working with other organizations, but Paro seems to struggle here. A lot of their internal staff is relatively young and have not had a chance to fine-tune their professional skills, and it shows. CPAs and financial professionals would be advised to shop around and look at other opportunities. There's a major accountant shortage.

I am a client, or potential client, PARO. I was looking for a part-time bookkeeper for my business. I went through their process and they found an out-of-state bookkeeper. And then their contract came up. The contract is incredibly one-sided and it doesn’t seem to protect anyone except PARO. It also has a one year term which is quite onerous especially if you don’t like the talent they send over to work on your books. And if something goes wrong during that one your time., Such as somebody steals your financial information, the contract says they are not responsible.They control everything including the payment method and terms. They also have binding arbitration. The contract was so long and so onerous that I declined. I don’t know why any business out there would agree to use this online platform. Buyer beware.