ParoReviews of paro.ai

Great platform to get clients as a freelance CPA

I am an experienced venture capitalist and technology entrepreneur, having built and sold 3 tech startups and invested in more than 100 startups over the past 20 years. My holding company hired Paro to find us a bookkeeping company for our business to perform cleanup work for prior periods and to conduct ongoing bookkeeping services for several of our holding companies, which have very little activity, most months actually have no activity at all, as they're merely holding companies. After an extensive review of our bank statements from the prior years, including but not limited to reviewing the total aggregate number of line items for the bank statements of our entities, based on an extensive review of our bank statements we were then provided an estimate range of hours for the cleanup work and a range of hours for the ongoing bookkeeping services. Paro introduced us to a bookkeeping "expert" that agreed to complete the cleanup services for between 10-15 hours at an hourly rate of $120, which at most, the invoice should have been $1,800. Unfortunately, the bookkeeping expert invoiced us a total of 36 hours for the cleanup work or $4,320. The invoice was $2,520 to $3,120 higher than the provided contract value that we signed (10 - 15 hours at $120 per hour). When we complained for the over billing, Paro only offered us a $400 credit, and when we pushed back on their credit, they only increased the credit offer to $700. We attempted to compromise and asked for a $1,000 credit, and Paro would not agree so we parted ways. We only hired Paro to find a trusted bookkeeping expert to prevent issues like this, and when this issue occurred, Paro did not stand behind us, but rather, they stood behind the vendor, not the customer. There is clearly a conflict of interest issue with Paro, as this bookkeeping expert / vendor works with Paro for a number of other customers and they clearly didn't want to disrupt their relationship with the vendor versus standing behind us as a new customer. Plus, after the cleanup work was completed, there was very little revenue opportunity with our account, since our monthly bookkeeping hours were only 5-10 hours at $99 moving forward. Even once we explained that we wished to discontinue our services, and we requested that they contact the vendor to obtain all of our financial records and to send them to us, they instructed us to contact the vendor directly to obtain our records. We believe Paro acted unethically and in their own self interest, with a clear conflict of interest, and we'd highly recommend anyone else to find a different service if you're seeking outsourced bookkeeping services.

I would steer clear of Paro. They didn’t deliver services, wouldn’t file our corporate taxes on time, charged us for services not rendered. We contested our invoice with them multiple times with multiple parties and instead of acknowledging that we need to have a conversation just charged us anyway. We are now having our books from 2022 audited and are discussing filing a law suite with our legal team as well as pursuing accounting malpractice.

Paro’s platform is top notch. The software, systems, and personnel are professional and effective at matching businesses with professionals and this is the best platform I have ever worked with. Highly recommend to both businesses and contracting professionals!

To date, I am satisfied with having Paro help us in selecting our business professionals. Jackie Davison has turned out to be everything you said she would be and then some. I’m satisfied that Paro stays on top of follow up on a regular basis.

Friendly Expert patient help

All I can ask is good deal flow and excellent support. Paro provides that with superlative consistency. They're pros that are a pleasure to work with. I expect nothing but growth for them since clients seem very happy. Chris

As a Paro expert, I can truly say this was one of the best decision that I made becoming an expert. Paro really support their experts.