Geneva F.
Order at your Own Risk
I ordered a rather expensive purse as a Christmas gift around Thanksgiving. I never got it and their "customer service" just simply stopped responding. Perhaps it'll still turn up, but at this point, what would I do with it?
Response from Park CandyMar 19, 2025
Hi Geneva, We truly apologize for the delay and any frustration it has caused. Unfortunately, due to unexpected warehouse delays, some shipments have taken longer than anticipated. We completely understand that timing is important, especially for holiday gifts. If you no longer wish to receive your order, we’d be happy to cancel and refund it for you. Please reach out to us at [email protected], and we’ll make sure to resolve this to your satisfaction. Thank you for your patience, and again, we sincerely regret the inconvenience. Best, The Park Candy Team