Park By The PortsReviews of parkbytheports.com

Dropped car at park by the ports on Dec 17, 2019. Returned from cruise Dec 27 2019. Car was wet inside. It started. While trying to adjust seat that was somehow full aft my wife called from waiting area and told me the lot had flooded while we were gone. The lot people didn’t tell us this. Other customers whose cars were also flooded told her.. this explains why the seat is full aft and will not adjust. Inside is totally soaked. Park by the ports didn’t even have the balls to tell us that there was a flood. No signs that say lot may flood. Nothing. I did find a comment by a customer on Facebook that says lot floods in heavy rains. Last year the Shuttle driver rear ended A car while texting. Stay away from this place. 30 Dec.reply to ownerS comment. You say you have never had a driver in an accident. Well I can tell you that last year while I was returning from the port your driver rear ended another car at the exit gate. Your driver got out. There was some yelling by the other driver. Yes . Your driver was texting. I was watching him. I even stated that texting while driving a commercial vehicle was a Federal Offense ! You can deny it but I was there and it happened.

Returned from a cruise to find a lot completely flooded, hundreds of cars sitting in a foot of water or more. People shoveling water out of their cars, having all kinds of issues, including electrical. My car had water inside and SRS light was going off. The lot ownership is not taking any responsibility. Now I have to pay $1,000 deductible out of pocket because of the owner's indifference. As other reviewers mentioned, this is not the first time the lot gets flooded and it sits in the flood zone; no way this was a surprise. Pay a few bucks more and go to a reputable business or just park in the port garage.

Shuttle was supposed to run every 20 minutes. After 25 minutes of waiting we started calling for assistance. No one answered the phone the first 2 times. Finally someone got on the phone and said they would call the driver. It took another 25 minutes for the driver to arrive and he was in a van that was insufficient in size to pick up everyone waiting after our cruise. We ended up taking Uber back to pick up our car. Very unimpressed with this operation. During our wait we saw at least 6-7 Park n' Go shuttles come and go. That's who we will use next time when cruising out of Ft. Lauderdale.

If you're looking to work at park by the ports It's A Fine Place overall but Beware of the general manager Joanna that's not even her real name and she is spiteful underhanded and Sligh and you have to be very careful what you say to her and don't ever put your hand in your pocket because she thinks you're stealing from the company there are other factors involved even if you like the owners which I did I have to say the general manager is the poorest trained unsuitable general manager I have ever worked for

la peor experiencia que he tenido con ellos. hice la reservación con una empleada para un puerto y cuando llegó dicen que no hacen viajes a ese puerto. y para colmo no dan el dinero devuelta rápido para uno a última hora buscar un parking y buscar dinero que no estaba programado para pagar ese parking. no lo recomiendo a nadie. son unos irresponsables y para nada profesionales. ni la gerente cooperó diciéndome en la cara que es mentira que hice esa reservación y que es mi culpa y no de ellos

By far one of the best experiences parking. Staff was attentive, courteous and got us to the airport in no time. This will be my go to for parking when flying out of the FTL airport. Highly recommended. Five star service! - Heather

Very quick pickups, wonderful people. Secure location. We left a bag behind, and called he next day. They were on top of it and arranged to have it shipped to us. Great experience, highly recommend.

BEWARE!!!! DAMAGE TO VEHICLE!!! Should have trusted my instinct when I first arrived. When we returned from our trip it took over a half hour to be picked up only to find numerous SRAPES AND SCRATCHES to the bumper of my brand new truck. Before drafting this post I did some more research and found that other customers had the same issue. The attendant called the owner Kevin Arregoces who came, wiped down the bumper of my car with a cloth and offered two days off of the parking for compensation. When I asked him to fix the bumper to my new truck he declined to do ANYTHING! He was smug and unapologetic. Now go ahead Kevin respond with some excuse as you have with any negative review that you and your business has ever received.