Park By The PortsReviews of parkbytheports.com

I had a wonderful experience with my parking arrangements with Ms. Johanna. She is a real value to your business. Hope I get her again when I plan my next Cruise.

We were able to get a shuttle to the Fort Lauderdale airport in the middle of the night. Very few offer that service. When we flew back to Fort Lauderdale, one phone call and they came to pick us up at their special location in 10 minutes. Could not be more pleased.

it does not have eric

I paid for 3 spots for an April 2020 cruise. Then Covid 19 shut down the industry. I didn't ask for a refund but verified via email I could park there when cruise industry was back in business. Now I email to make sure when we arrive in September of 2021 my spaces would be available and I learn that they no longer serve Port Canaveral (I had NO idea) and I missed the window for any kind of a refund!! I didn't ask for a refund when I knew they had zero income and now it's simply too late for even a partial payment. $105 gone.

WARNING!!! DO NOT PARK HERE!!! The parking lot is defective and prone to flooding. It slopes in certain areas and they have a drainage problem. We parked there in December 2019 and were not notified that many cars, including ours, were damaged/flooded due to some rain in the area. Others have reported the same issue, last year. We wish we would have read the comments!!! They will not take any responsibility for the defective lot. We found out when we got into our car. PLEASE LET EVERYONE KNOW!!!!

We got out of the Port Everglades cruise terminal at about 9:55 Sunday morning. I saw many pick-up vans from other companies at the curb but none from Park By The Ports. I called their number and reached a recording that said to press 2 for cruise line pickups. That transferred me to another recording that said something to the effect that that selection was not valid. I called again, made a different selection and finally reached a human being, who told me I was standing at the wrong place and that I should “walk all the way down to the right” and look for a black van. My traveling companion and I did as instructed, but no black van was found. After about 10 minutes, I went back to where we started and saw a WHITE Park By The Ports van loading passengers. The driver told me that his van was full but another one we be coming in 10-15 minutes. We schlepped our bags to that location and finally boarded a van. The entire waiting process took about an hour. During that time, I saw many, many other van services picking up people. In my opinion, Park By The Ports is disorganized and very slow. I would not use that company again.

FLOOD DAMAGE! I am on the same spot. I left my car at Park By the Ports on 12/19. The Parking lot flooded a couple of days later and I was never notified. I arrived on 12/31 at 9:00pm to find the car sat there wet for a week, grew mold inside and now I have a huge issue as my insurance will not total the car, and are only doing minor repairs. After this my 20K car won't be worth half of that at best, not to mention the major issues I am certain to have with it. The issue is - the Flood is an Act of God and no one could have foreseen it. But If I HAD BEEN NOTIFIED i would of immediately moved the car to the dealership 10 miles away and had it opened and cleaned and that would of been the end of it. Rather, it sat there and molded for over a week, and all that humidity seeped into the door sides and the dash, causing major damage to my car - but because there isn't a "water line" in my dash, the insurance won't total it. On 1/1, when I went back to get the car towed, I asked why I was not notified - it I was told they were instructed by their layers not to contact people. By doing that, people were not given the opportunity to take action. Those 8 days my car sat wet, closed in the heat made all the difference. I would absolutely join on a class action law suit. I had JUST purchased my car and this is going to represent a huge financial loss for us. The actual Flood happening is a Force Majure, but choosing not to notify people of the incident, to me, is pure negligence.

TRAVELERS BEWARE...TRAVELERS BEWARE...TRAVELERS BEWARE...Returned home On 12/29/2019 from visiting my family for the holidays To find my car flooded with water. NO WHERE IS THERE ANY WARNINGS POSTED THAT THEIR LOT IS SUBJECT TO FLOODING! When their owner was contacted I was told “oh well, turn it into your insurance”.... I’ll have to absorb a $1000 deductible, as well as the cost of a rental car! Please reach out and join me on bringIng a class action suit against this unsafe and unconcerned business! Please don’t chance or take the risk of parking your car there...you’ll be sorry! I WILL BE CALLING THE LOCAL GOVERNMENT OFFICIALS TO FILE A COMPLAINT AND TO LET THEM KNOW ABOUT THE ISSUES THAT EXIST THERE! THEY NEED THEIR PERMIT AND OPERATING LICENSE REVOKED!\ IN RESPONSE TO THE OWNERS COMMENTS...NO ONE, I REPEAT NO ONE IS SPREADING SPAM ALL OVER THE PLACE. THE INFORMATION REGARDING THIS BUSINESS ARE BASED ON FACTS, FIRST HAND FACTS! READ THE OTHER COMMENTS REGARDING FLOODING!!!! THIS PARKING LOT IS LOCATED IN A FLOOD AREA! WHEN IS RAINS HEAVY, THIS LOT WILL FLOOD! BEWARE, YOUR VEHICLE WILL BE SUBJECT TO MAJOR WATER DAMAGE!!! THE OWNER WRITES THAT THE ISSUES AND HARM THAT HIS BUSINESS CAUSED TO "HIS CUSTOMERS" REALLY BOTHERED HIM, TO THIS I SAY "BULL!!!" IF HE TRULY CARED, HE'D HELP HIS CUSTOMERS WITH THE BILLS THEY'RE NOW BURDENED WITH PAYING FOR THE DAMAGE THE WATER CAUSED TO THEIR PERSONAL VEHICLES!