Park By The PortsReviews of parkbytheports.com

Fist I reserve from Saturday August 28 at 11 AM returning Sunday August 30 at 11 AM. Two days and I was charter for three days. Second the person in front of the line unloaded the car they were a lot of people in the car and in the mean time the guy took 15 minutes charging the lady. I told him that was a lot of waiting and he told me shut up I told him don’t be disrespectful. He told me to park at line 4,5 or 6 an the girl that was behaving me park kn line 3 because he told her. Very bad experience with the person at the check in. The driver was nice.

When we returned from our cruise on Jan 4, 2026, nobody answered the phone for pickup. After trying for more than an hour, we had to get an Uber to take us to the lot. When we got there, it was unattended and the gate was closed. I could see my truck behind the fence. Luckily, I tried the gate and it was open! I went in the building (more like a shed) and found it empty except for a few plastic bins on the floor containing all the keys for the vehicles still in the lot. I found my key and left. Anyone could have come into the lot and taken whatever vehicle they wanted!

it does not have eric

I paid for 3 spots for an April 2020 cruise. Then Covid 19 shut down the industry. I didn't ask for a refund but verified via email I could park there when cruise industry was back in business. Now I email to make sure when we arrive in September of 2021 my spaces would be available and I learn that they no longer serve Port Canaveral (I had NO idea) and I missed the window for any kind of a refund!! I didn't ask for a refund when I knew they had zero income and now it's simply too late for even a partial payment. $105 gone.

WARNING!!! DO NOT PARK HERE!!! The parking lot is defective and prone to flooding. It slopes in certain areas and they have a drainage problem. We parked there in December 2019 and were not notified that many cars, including ours, were damaged/flooded due to some rain in the area. Others have reported the same issue, last year. We wish we would have read the comments!!! They will not take any responsibility for the defective lot. We found out when we got into our car. PLEASE LET EVERYONE KNOW!!!!

FLOOD DAMAGE! I am on the same spot. I left my car at Park By the Ports on 12/19. The Parking lot flooded a couple of days later and I was never notified. I arrived on 12/31 at 9:00pm to find the car sat there wet for a week, grew mold inside and now I have a huge issue as my insurance will not total the car, and are only doing minor repairs. After this my 20K car won't be worth half of that at best, not to mention the major issues I am certain to have with it. The issue is - the Flood is an Act of God and no one could have foreseen it. But If I HAD BEEN NOTIFIED i would of immediately moved the car to the dealership 10 miles away and had it opened and cleaned and that would of been the end of it. Rather, it sat there and molded for over a week, and all that humidity seeped into the door sides and the dash, causing major damage to my car - but because there isn't a "water line" in my dash, the insurance won't total it. On 1/1, when I went back to get the car towed, I asked why I was not notified - it I was told they were instructed by their layers not to contact people. By doing that, people were not given the opportunity to take action. Those 8 days my car sat wet, closed in the heat made all the difference. I would absolutely join on a class action law suit. I had JUST purchased my car and this is going to represent a huge financial loss for us. The actual Flood happening is a Force Majure, but choosing not to notify people of the incident, to me, is pure negligence.

TRAVELERS BEWARE...TRAVELERS BEWARE...TRAVELERS BEWARE...Returned home On 12/29/2019 from visiting my family for the holidays To find my car flooded with water. NO WHERE IS THERE ANY WARNINGS POSTED THAT THEIR LOT IS SUBJECT TO FLOODING! When their owner was contacted I was told “oh well, turn it into your insurance”.... I’ll have to absorb a $1000 deductible, as well as the cost of a rental car! Please reach out and join me on bringIng a class action suit against this unsafe and unconcerned business! Please don’t chance or take the risk of parking your car there...you’ll be sorry! I WILL BE CALLING THE LOCAL GOVERNMENT OFFICIALS TO FILE A COMPLAINT AND TO LET THEM KNOW ABOUT THE ISSUES THAT EXIST THERE! THEY NEED THEIR PERMIT AND OPERATING LICENSE REVOKED!\ IN RESPONSE TO THE OWNERS COMMENTS...NO ONE, I REPEAT NO ONE IS SPREADING SPAM ALL OVER THE PLACE. THE INFORMATION REGARDING THIS BUSINESS ARE BASED ON FACTS, FIRST HAND FACTS! READ THE OTHER COMMENTS REGARDING FLOODING!!!! THIS PARKING LOT IS LOCATED IN A FLOOD AREA! WHEN IS RAINS HEAVY, THIS LOT WILL FLOOD! BEWARE, YOUR VEHICLE WILL BE SUBJECT TO MAJOR WATER DAMAGE!!! THE OWNER WRITES THAT THE ISSUES AND HARM THAT HIS BUSINESS CAUSED TO "HIS CUSTOMERS" REALLY BOTHERED HIM, TO THIS I SAY "BULL!!!" IF HE TRULY CARED, HE'D HELP HIS CUSTOMERS WITH THE BILLS THEY'RE NOW BURDENED WITH PAYING FOR THE DAMAGE THE WATER CAUSED TO THEIR PERSONAL VEHICLES!

Dropped car at park by the ports on Dec 17, 2019. Returned from cruise Dec 27 2019. Car was wet inside. It started. While trying to adjust seat that was somehow full aft my wife called from waiting area and told me the lot had flooded while we were gone. The lot people didn’t tell us this. Other customers whose cars were also flooded told her.. this explains why the seat is full aft and will not adjust. Inside is totally soaked. Park by the ports didn’t even have the balls to tell us that there was a flood. No signs that say lot may flood. Nothing. I did find a comment by a customer on Facebook that says lot floods in heavy rains. Last year the Shuttle driver rear ended A car while texting. Stay away from this place. 30 Dec.reply to ownerS comment. You say you have never had a driver in an accident. Well I can tell you that last year while I was returning from the port your driver rear ended another car at the exit gate. Your driver got out. There was some yelling by the other driver. Yes . Your driver was texting. I was watching him. I even stated that texting while driving a commercial vehicle was a Federal Offense ! You can deny it but I was there and it happened.