Paradise FibersReviews of paradisefibers.com

super amazing service, excellent selection specialty natural dye supplies, easy secure check out and lightning fast delivery THANKS

I've been ordering fiber from PF for over a decade. I have not once had a problem with my orders. When I have had questions about different fibers, the store staff has investigated different types of fiber -- often with me on the phone -- and provided excellent advice. They have been very generous with answering questions about spinning wheels. And a problem with the fiber of the month club registration was addressed and fixed within 24 hours. It was a technical problem. I hope PF has a long-term business plan to keep us fiber enthusiasts supplied with fiber and tools for many years to come.

I've always had customer service that goes above and beyond here. If they make a mistake, they don't haggle with me about it, they resolve it quickly, politely, and, quite frankly, better than any other customer service rep I've spoken to (bar none! and I've spoken to *many* good reps). For example: I placed an order on 8/8, I received the wrong yarn today (8/10). I contacted them over chat, the customer service rep immediately apologized, and shipped out my correct order today via priority mail.

They are a great shop to do business with. They are the only ones who carry the interchangeable needles and accessories that I like. Their shipping is fast and the cost is reasonable. I have a friend who lives in Spokane and I will include a trip to Paradise Fibers when I visit.

I first found Paradise Fibers about a year and a half ago when I was looking for affordable fiber and a drop spindle to see if spinning was something I wanted to pursue. 3 months later I bough my wheel from them. Over the last year I've bought knitting needles, fiber, yarn, and various other things. I'm always impressed with their prices and selection, but the best thing is their shipping. I live on the east coast and it generally takes 2-3 days to get my order, which is just amazing to me.

Not many companies out there will go the extra mile to help the customer have a good shopping experience, but Paradise Fibers does! They seem to try harder than anyone else out there and that means a lot to me. Thank you, Paradise Fibers! Thank you for being among the best for a source of yarn, knitting and spinning tools and supplies, and all things fiber!!!

This was the 5th order since summer that I have had problems with. I had to contact customer service 5 days after placing the order to see when it would be shipped even though the website said it was in stock & my account was charged the day I ordered. Never received the promised email with tracking info. Why do I have to contact customer service to initiate packing & shipping of my order? I shouldn't have to. 5 messed up orders since summer is 4 too many. This was my last order from Paradise.

I've been to so many LYS, looking for the right colors, the right weights, the right needles and hooks, and the right wool and spinning wheels. I'm a home body, and LYS are few and far between, and they don't always have exactly what you're looking for. What was I thinking going to these places? I'm all for small business, but everything seems to be the same. Paradise Fibers is amazing in this sense. They have everything I want, at good prices, and great shipping rates. I live at the base of the Cascades, on the western side of Washington. Paradise Fibers is located in Spokane, WA, near the eastern state border. However, I did not expect that my items (spinning wheel, fiber, and yarn) would arrive almost exactly 24 hours after I placed my order. These guys know how to hustle. I've found my forever store!! Thanks, Paradise! You rock!