Sarah
order, but be prepared to follow up
I have ordered from Paradise Fibers in the past with excellent results. After my most recent order was listed as "processing" for several days (VERY unusual) I looked at other media (Facebook, ravelry, trust pilot, etc.) only to see that others were having delivery issues and that the day I placed my order, Paradise Fibers was doing inventory. I immediately emailed to inquire about my order and requested a response. That same day, my order status changed to "complete" and listed a tracking number. I just received my yarn - but at no time did I receive any communication or a response to my inquiry. This is a very different experience than what I have had in the past. I do not know if my order was shipped as a result of my email or if it was coincidence. I may order again, but with trepidation.