Papercraft WorldReviews of papercraftworld.com

The item did take longer than the 7-9 day estimate and I did have to contact Papercraft World for the tracking number but bearing in mind the time difference between UK and US I'm happy with the response times to my emails. Item arrived within the same month it was ordered; although it took longer than the estimated delivery time, the tracking information kept me informed of it's whereabouts and did explain that there were problems with available flights and costs. Once the item arrived in the UK it was delivered within a day. Overall, despite delays, a good experience and acceptable communication. Outer packaging in perfect condition but corners of inner envelope containing project were scrunched, however contents in tact so not too concerned. Quality of item looks good but can't comment further as it is a Christmas present. Overall good experience, thank you.

I ordered a Halloween mask on Oct 6th, and it never arrived. After 10 days I emailed customer service and they promised it would be here on time for Halloween. Well the day is here and no mask. Not even a shipping notice. I am super frustrated.

The people at Papercraftworld were really fast to respond and offer assurances about shipping, but ultimately it took more than 7 weeks to land (they said 5-7 days at various intervals). If they were just honest / realistic about the shipping times a lot of these reviews wouldn't be so harsh. Once it arrived though it was of high quality and a fun project to complete with my daughter.

Ordered (on October 20th) a werewolf mask for Halloween and I received it in just a few days (October 23rd). I couldn't be happier with how quickly I received it, especially since it seems that so many people waited over a month to get their orders.

Little slow in delivery but def. not a scam.

UPDATE: Not a scam, product received, just very, very disorganized and using an unusual delivery system that is not FedEx or USPS or UPS. It feels like a scam as they take a long time to respond and when they do they write like scammers. Product requires glue FYI and it not easy to put together. It takes a while.

Ordered a month ago and have not received accurate tracking info, contacted company and was given a link to some bogus tracking website. They don't ship their products, they're just basic scammers.

I ordered 5 kits over 2 weeks ago and nothing has arrived. Emailed and called with no response. Sure hope this isn't a scam. PaperCraftWorld, please reach out to me if you see this - only way I can think to get in touch before I report this to my credit card company