Papercraft WorldReviews of papercraftworld.com

I am pleased with how this one developed. I have him displayed in my office, and he always draws praise.

Said it would deliver in 2-3 days took 21days. And told me because I got it 2 days before Halloween I should be happy. But it takes days to assemble. Horrible

Purchased item as a gift and after over a month of no delivery, I contacted the company. Following the investigation, it was determined the item was lost in transit. Being that the gift was no longer needed, I simply asked for a monetary refund and was told that is not their store policy and no refund would be issued. Will never use again.

This site is very good for art and craft lovers. I like their services. Their stocks are very good and useful. Thank you for your service.

I never got my order. I'm waiting it since 24th November and today, 25th January I don't even know where is it. I'll not suggest it to my friends. AWFUL EXPERIENCE.

not sure if this company really exists. waiting nearly two months now. and not sure if tracking is maybe fake. since 4 weeks in spanish customs? really doubt it. and contacted several times and no feedback. now after more than 8 weeks received my order. means company exists. and yes product is cool. paying additional tax is not fun. so maybe should open a brauch in Europe also. would then also go faster. but product is really cool.

I am hoping by posting a bad review it will get someone in the company to answer my phone message or to give me an answer as to where my order is from Nov 27. I have reached out but crickets. I also have an order in my cart of over $200, I had problems with shipping qualified for free shipping charged me $98. Tried to get it fixed and didn't get a response and then once they figured it the sake was over and won't let me use my code. I was also offers a discount in Dec for my order since they couldn't find it and never received that either. This is so sad, disappointing, and frustrating. I have loved this company and have spent over $800 dollars in puzzles. It's unexceptable customer service. And I really do not want to give up this hobby but don't know what else to do Edit:. It is now Jan 21. I received no assistance with my list package. Was told to call theur carrier to see what happened because on their end it was delivered. Called the carrier told they had computer error And that it pushed packages to be listed as delivered. They said they would escalate. I then tried contacting Paperworld multiple times to let them know that I. Fact package was not delivered... Crickets. Today received another email from carrier that they don't contact Paperworld I have to and then they will call Chinese shipper who then call Paperworld who then calls promed ( local carrier) to make a claim. I still have no money or product. Horrible!!!!!!!

Still waiting on our package. According to the tracker it has arrived at its destination country twice. I have never seen an order moving at such a slow pace. It has missed its purpose now which was to be a Christmas present. Very dissapointed as these papercrafts look fab on the website & totally something my daughter would love. I was in touch with customer service & they were friendly and responsive once i made the initial contact but they couldn't give me an expected delivery date so I am none the wiser to when this will eventually arrive,if it ever actually arrives. Update; No reply when I emailed as per instructions. My parcel was in Belgium on 22nd of December. This is less than a 2 hour flight away,13 hours by road & 20 hours by train. It has been 14 days since. How are these orders been transported?....Carrier pigeons would get here quicker. My advice,do not order if living in Ireland. I honestly would have paid extra for a quicker delivery but this was not an option. Very dissapointed Final update 11.1.22 Rafaela did reply with a local tracking code. So things were looking hopeful however after waiting 5 days for the order to arrive I contacted my local the post office who informed me there was no tariff code on the declaration so the goods will be returned to sender. I have requested a refund. Disappointing 😞 I am standing by what I said previously - do not order if living in Ireland, you will never get your order.