Pangama JewelryReviews of pangamajewelry.com

Would give less than 1 star if I could. Ordered over £100 worth of jewellery at the start of December thinking it was shipping from the UK. On 9th December I received a shipping number for a chinese courier (company says it’s American, clearly they’re not). I sent an email on the 17th asking if they could track the items. Got an automated “we’ll be in touch in 24-48 hours” email the next day and then an email this morning to say an item is no longer in stock and they will replace it. Odd considering they apparently shipped it on the 9th. Popped into my bank this morning and they said to raise a dispute and it wasn't right as they only give 15minutes after ordering to cancel the order. Clearly a scam company and my bank refunded me in an hour. Wish I’d read the reviews on here first and not on their website. They looked legit too and they had some lovely choices. Feel like such a fool being scammed this close to christmas. Glad i could get the money back and do a proper order with Pandora and it will be here in 2 days.

Made an order on December 11, 2025. Nothing. Emailed over 10 times for them to keep saying the same thing. This company will be shut down and taking to jail for playing with people funding. Where is my order? Matter fact see you all in court.

Beyond garbage , still waiting 7 weeks later for shipment from China. The website fools you that it’s a domestic supplier. Buy at your own risk.

Still haven't received order that was placed on December 2nd. And when provided with tracking number, it won't work. Google can't open tracking information because it says that pangama isn't a trusted site. Very disappointed

When searching Pandora, I clicked on Pangama jewellery as I was in a rush. It looks liked Pandora and their website is very much marketed to look like Pandora. I ordered in a rush, and realised what I had done a few hours later by which time they had not yet processed my order. It had not been dispatched or confirmed, and the payment not yet cleared. They would not cancel my order and advise they will refund when I receive it, however their refund policy does not refund personalised goods. I would steer clear, any decent company would cancel the order if it was a mistake. Fact is I would have considered their jewellery for myself had I had a better experience. This was a present and I needed Pandora. Very disappointed with myself for being duped.

Like many I ordered from this website thinking it was Pandora. I immediately tried to cancel but received a fairly prompt email saying that if I wasn't happy with the products I could return them. I was really worried that I had been scammed and from the other reviews i was afraid that the items would arrive being poorly made or not arrive at all. My parcel landed today and I have to say I was pleasantly surprised! The charms I ordered feel weighty, they are stamped as sterling silver and appear to be just that. One of the charms I got was a roller skate with some colour on it and it is so cute, very well made and a great size. It looks similar to me as other novelty pandora charms my daughter has (although i couldn't find anything similar on the pandora website itself). I also got two clips charms and they appear to open and close securely although I haven't tried them on the bracelet itself yet as they are a gift. They did arrive in a lovely gift box, only one despite me ordering several charms but actually I had a similar experience with pandora when i order off them before so maybe its standard to to just recieve one gift box, it might be a point for the sellers to make that clearer at checkout. Delivery takes a bit of time, mine took 3 weeks exactly to the day so that's als9 something to bear in mind. Anyway if ,like me you arrive here to read reviews after making a mistake ordering, my advice is to not panic and hold judgement til it actually arrives! I was pleasantly surprised.

No free returns and I cancelled same day. Arrived late, poor quality and only 1 box for 3 items. AVOID

I order online all the time and never have a problem. I have a 15-year-old daughter so as you can imagine she is online ordering things every time I turn around. Very rarely do I have a problem, but if I ever do, it’s usually handled professionally. I ordered a charm from this company and paid extra for it to be here in about nine days what I was told. Now they’re saying nine days after the seven day processing. Anywhere else you order if it says nine days it means nine days. Not nine days after they finish getting the product ready and mail it out from wherever they’re mailing it from. Why tell me it’s gonna be here in nine days when they know there’s not a chance of that happening and have me pay extra money if you asked me that’s fraud. And then I emailed them and tell them I will not be at home because I had planned on taking it with me to go visit family for Christmas. And I asked for a solution to leave it at the post office or whatever until I can get back and pick it up. And they ignored that and basically told me it’s because of the seven day processing is why it’s late and it’s on its way. So now I guess I’m supposed to not go on my vacation to see family so I can be at home to pick it up. They cannot help me out in anyway apparently. So let’s see if I even get this charm is starting to look doubtful. If you’re gonna order anything order straight from Pandora because I never have a problem with them. I will be reporting this company to the better business Bureau as soon as I find out if I’m even gonna get my item. This is definitely not a professional company.