Pangama JewelryReviews of pangamajewelry.com

Response from Pangama JewelryJan 10, 2026

Thank you for sharing your experience. Pangama Jewelry is an independent brand and not affiliated with Pandora, and our brand name is shown during checkout and in the order confirmation. If you’re unable to track your order or access the tracking link, we’d like to help. Please contact our support team directly with your order number so we can provide an update on the shipment status and assist further.

Response from Pangama JewelryJan 10, 2026

Thank you for your review, and we’re sorry to hear how disappointing this has been—especially when the order was meant as a Christmas gift. Express delivery timeframes are estimates and can be affected by courier delays during the holiday period. A “on a truck” tracking status means the package is out for delivery. If you’d like, please contact our support team with your order number and we’ll check the latest status and see how we can assist.

Response from Pangama JewelryJan 10, 2026

We’re sorry to hear that you feel this way. We take feedback seriously and would appreciate the opportunity to understand what went wrong. If you’re willing, please contact our support team with your order number so we can review your experience and assist where possible.

Response from Pangama JewelryJan 10, 2026

Thank you for your review. We’re sorry to hear about the concern and understand how stressful this is, especially with a Christmas gift. Pangama Jewelry is an independent brand and not affiliated with Pandora, and our brand name is shown during checkout and in the order confirmation. A tracking number that shows no updates usually means the parcel is awaiting its next carrier scan, which can happen during busy periods. We’d like to review your order and provide a clear update or discuss the next steps. Please contact our support team directly with your order number so we can assist you promptly.

Response from Pangama JewelryJan 10, 2026

Thank you for your review. We’re sorry to hear that the items you received were not what you expected. Pangama Jewelry is an independent brand and is not affiliated with Pandora, and our brand name is shown during checkout. If the wrong items were delivered, we’d like to review your order and arrange the appropriate next steps. Please contact our support team with your order number so we can assist you further.

Response from Pangama JewelryJan 10, 2026

Thank you for your review. We’re sorry to hear about the long wait. Please contact our support team with your order number so we can review this for you.

Response from Pangama JewelryDec 22, 2025

We strongly disagree with the claims in this review. Pangama Jewelry is a legitimate, registered U.S. company and we do not present ourselves as a British business. All company details, policies, and contact information are clearly stated on our website. We are not aware of any fraud cases, legal investigations, or reports to Action Fraud involving our company. Payments are processed securely, and orders are shipped with tracking, with thousands of successful deliveries every month.