customer
Stay away from this company!
Stay away from this company!! Hopefully you read this before purchasing somethng from them. If I could give negative stars I would. This company pops up when searching for Pandora jewelry. They state free shipping but do not ship their items in a timely manner. My item arrived 10 days later than expected and was a christmas gift that didnt arrive on time. When they state easy returns, although their phone number goes to Delaware and no one answers the phone, their return address is in China. In order for me to return my items it was going to cost $250.00 10 times more than they paid for shipping.
Response from Pangama JewelryJan 5, 2026
We’re sorry to hear about your experience. Pangama Jewelry is an independent brand and is not affiliated with Pandora—our products are simply compatible with major charm bracelets. Free standard shipping and delivery timeframes are shown at checkout. Unfortunately, holiday courier delays can occur. We do not charge return fees; any return shipping cost depends on the courier chosen by the customer, not our company. If you’d like us to review your order, please contact us directly with your order number.



