Panda DrumReviews of pandadrum.com

Diane was beyond courteous and helpful. She helped me, an inexperienced online shopper, cancel an order I shouldn’t have placed. She never made me feel stupid or tried to talk me into something I wanted to cancel. Kudos to her!

The Panda drum, itself, is incredible. The tones are so calming and beautiful. I have zero musical ability so it is rewarding for me that I can make the most beautiful music on Panda! When I play it outside, I feel that all of Nature is appreciating it. Those who work for Panda must play the Panda because they are so responsive and kind. So special to have that individual attention in today's world.

Kind assistance

I play my drum for myself but also for my horses who go into a meditative state. It's just really peaceful for all of us!

I was so intrigued by this drum and although the little tyke whose birthday was coming up is a distant relative, I thought it a most appropriate gift. His young mother is a music teacher, and little Hans loves to beat on things. The delivery was delayed , but the customer service team was on it immediately, and though a little late, I'm sure the recipients will enjoy them.

The product arrived within a week, just before my granddaughter's birthday. I know she will enjoy the drum. I was nervous when I received the tracking e-mail from the shipping company in China. At one point, I thought it might be a scam. But thank God it wasn't, everything worked out well.

I ordered the small panda drum for our granddaughter‘s birthday. We live in the US and our granddaughter lives in London. There was a big mixup with the delivery service in London and the drum never got to her address. I had been writing back-and-forth with panda drum and they were very supportive and helpful in contacting the delivery service in London and then letting me know that if my granddaughter did not receive the drum they would either send out another one or offered me a full refund. The drum eventually got delivered but to the wrong address. Luckily the people at that address brought the drum over to Where my granddaughter lives. Panda drum was so supportive during this whole process. I would recommend them very highly.

The support team at Panda Drum was consistently very prompt in communicating with me. The representative was very helpful and resolved my issue to my complete satisfaction.