Royce
Excellent quality and professional …
Excellent quality and professional service. Royce Fowler, Soperton, Ga.

Design your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Royce
Excellent quality and professional service. Royce Fowler, Soperton, Ga.
JAVIER R.
EXCELLENT PRODUCT AND CUSTOMER SERVICE. RECOMMEND TO BUY THESE BEAUTIFUL HATS.
Jason
ordered two hats. They were EXACTLY what i wanted. Everyone always asks what kind of hat my hat is and they all love it.
enriquez the R.
Il mio Panama è finalmente arrivato, ha messo del tempo in più perché non era disponibile, ho ordinato un Havana di grado Fino e sono soddisfattissimo. Il cappello è bello, elegante e ben fatto e per le mie conoscenze è evidente che si tratti di un Montecristi (possedendo un Cuenca di qualità è facile notare le differenze). Non so come allegare le foto ma posso assicurarvi che in Italia un cappello così lo avrei pagato quasi il doppio, avevo dei dubbi sullo sdoganamento ma grazie a panamahats la cosa si è risolta con una cifra modesta. Panamamahats è poi sempe disponibile nel fornire spiegazioni ed è molto bello il fatto che ti mandino le foto man mano che il cappello viene rifinito. Scrivo questa recensione in Italiano perché se dovesse capitare qualcuno che vuole ordinare su Panamahats dall'Italia ed ha dei dubbi sulla fattibilità della cosa posso assicurarvi che invece è fattibilissima. Unico leggerissimo neo che ho comunicato al Sig. W. Ramirez è il fatto che il cartone con cui viene imballato il cappello è un po' troppo debole e infatti durante il viaggio ha subito un'ammaccatura su un lato anche se fortunatamente il cappello non ha subito danni. Spero di poter comprare ancora da loro, un saluto, Enrico.
James
Awesome to deal with. Quick and fast delivery. Brilliant product.
Thomas
I was very reluctant to order a hat to be custom made, but it was the best decision I’ve made. Was not sure of the size to order. Called and spoke to Casey. He gave me the info I needed. After placing the order I received e-mails with pictures showing the progress on my hat with my order form in the pic. The hat arrived in great condition and is the first hat I’ve ever bought that fit me perfectly, no just good, perfectly. Thank you Casey, I will be ordering again.
Jim
It is very easy to communicate with the staff over such a long distance. I had a few issues to work out, and in the end I'm very satisfied! There hat's are truly beautiful!! Jim
Richard
I ordered two hats and when they arrived, I tried them both on. They looked and fit terrific, I was happy! It has been a month since they arrived, one got slightly larger and the other slightly smaller, both have lost continuity in shape. I live in a mountain tropical climate, so mold is pretty common. These hats both mold up quicker than any hats I have. Therefore, I will leave them at our other place which is drier, so I will rarely get the chance to wear them. These hats both came with lining, which made them uncomfortably warm, so I cut them out. Great web page, nice people, but overall, I'm disappointed.
Response from Panama Hats DirectOct 12, 2017
Sorry to hear you have had problems please contact us to work this out with you. Liners don't need to be "cut out" they are attached with a light spot of hot glue so it is removable just pull it a little and it will come loose. Some really like it others don't, that is why it is removable. Casey