Chris
Excellent Panama Hats
Sized as described, excellent quality (though not as flexible as I expected) , I would buy from them again, but I only have one head.

Design your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Chris
Sized as described, excellent quality (though not as flexible as I expected) , I would buy from them again, but I only have one head.
Jan
Size, shape and quality absolutely OK, hat has been packed and shipped within one month from order, I´ve been kept informed about progress, thanks.
Sal
Beautiful leather hat bands, Excellent quality and price.
AO
This is the best hat I've ever had. I did a special order, and Casey handled it personally. He was responsive both by email and phone. The hat arrived on time, when he said it would. I highly recommend his company.
Malcolm
I have ordered 2 hats now (from Australia), about 2 years apart, and they have been great quality, and arrived in perfect condition. The only problem I have had is ascertaining the correct hat size to order - unfortunately both times I got it wrong, and I wish they would put the hat size inside the hat, so that next time I would know what size the previous hat was, and scale up/down from there.
Thomas
The hat is wonderful. The customer service from Panama Hats Direct was excellent. At each step going through the process, they emailed me pictures of the work in progress. I am delighted with the hat. My only suggestion would be to send the requests for a review AFTER the hat has been delivered - and not a couple of weeks before it arrives.
George
Fair deal. Have to wear out hat before I order another one. The Hat is not water prof . If wet has to be reblocked. Any idea how to water prof hat??
Response from Panama Hats DirectSep 27, 2017
Paja toquill straw naturally loves water, and it dose not damage the straw to be soaking wet! The shape we put in the hat can defiantly be softened and become misshaped since the way it dries is the way it wants to stay. We have hat care videos on the site to help minor to heavily misshaped hats. Casey
Lan
40 days to receive my order with an USA adress, instead of 15 days delay announced in the website. I hoped receive the hat while i am in the US for holidays ( 23 days), but not, I must pay 40 USD more to send the hat to France, with the help of my sister who live in USA.
Response from Panama Hats DirectOct 12, 2017
we are am an American Company located in Ecuador and hats are shipped from Ecuador not USA. as well shipping times are completely separate form our needed prep time once your hat is reedy, depending on the difficulty of your order, (when we finish) we will use whatever method you selected. These are custom made hats we need time to prepare and on occasion even custom make from scratch! If the hat is in stock this process happens a couple weeks faster in most cases so we recommend checking inventory to see if we have one already ready to ship if you need it fast! Casey