Martin S.
Love my hat quality second to none I'm the next one soon
Love my hat, quality second to none it's the only place I would recommend to anyone who truly knows about Panama hats quality. Great communication about your hat progress

Design your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Martin S.
Love my hat, quality second to none it's the only place I would recommend to anyone who truly knows about Panama hats quality. Great communication about your hat progress
Bill E.
I would say all the same extremely positive things about quality, service, and price that many other reviewers have said. To add something of my own: I've bought many panama hats over the years in the US and London, and it was a pleasure to finally get one that fits perfectly -- not just close, but just right. After studying the downloadable size guide, I decided I needed a 59.5 cm, and that's what I was able to get. Not only do I wear it proudly, but I'll wear it often, because it's really comfortable.
Mary C.
This was a gift to a fellow hat lover and he tells me it is the best hat he has ever had! I had problems shipping to the right address and received prompt and polite help from this seller. I will be buying again...maybe for me, though I have too many hats, but no real Panama! Thank you!
Carlos A. G.
Started this venture back in February did my research talked to Brent Black one of the best in this market, also read blogs; fedora Lounge and some others, YouTube videos. Overall, went with William and Casey nice guys even though, with the rampant Coronavirus sweeping over Ecuador they were able to custom make me a TRUE WORK OF ART. Yes I counted the Weaves per Square Inch 1500 YES you read it right "1500"! It's a beautiful hat I own some nice hats but this bar none is the best hat I ever saw and now Own. The finishing is okay but for this quality of hat they could done better on the sweatband (sew leather ends) and better brim blocking, this is not critique, but a suggestion. Excellent communication during the whole process, and Quality work for the PRICE easily the hat's worth $4000 to $5000 in the USA!
William A.
My hat is a work of beauty. I am happy to support this traditional craftsmanship. My hat is very comfortable, light weight, and fits perfectly. The company provides exceptionally good customer service.
Harry W.
My favorite hat blew off into Biscayne Bay a few weeks ago....I found Panana Hats Direct and thought I'd give them a try. WOW.....I now have a new favorite hat. It looks great and fits perfectly. At first I was concerned about getting measurements correct the but they did a great job.
George
I just received my hat and could not be more pleased. The fit is perfect and the quality is better than I expected. I am most impressed with how light weight and comfortable the hat is. The ordering process was very easy and the follow up communications kept me apprised of every step of production and delivery. I recommend Panama Hats Direct most highly. Now, I need to order a an assortment of hat bands. . .
Frederick A.
Returned a hat to them in October, 2019 as per their instructions. Despite requesting a status on my return for four months, they haven't chosen to reply. They kept pushing for a custom $800 hat. I've already bought a custom hat from them. When I didn't order the custom hat, they cut off all communication. Guess I won't see my $250 USD. What a bunch of crooks. Never have encountered this. 7/9/2020 PHD worked with me to correct this situation. The problem was that Yahoo directed their and my established email communications to the spam folders. The folders only go back for 30 days. When we finally re-established communications, they bent over backwards to take my specifications and have a hat made. The hat is a very fine example of a Montecristi. Like it very much. Give them 5 stars!
Response from Panama Hats DirectFeb 25, 2020
Please provide your order invoice number from our company i will see to it that you are fully refunded.