PADIReviews of padi.com

I am a padi Dive Master certified and I have to admit that I have been very disappointed how padi is taking in consideration other padi instructors/dive masters professional bad behaviours against clients. To be more precise, my partner wanted to start her diving "life" with an open water course and given I am not an instructor I suggested her a diving center next where we live. In few words she complained about the instructor behaviours who have been bad mannered, unpolite, aggressive, sexist, careless about her personal stuff so that after the second course day she admitted that she was struggling not with the course itself but with the instructor and she wasn't very happy to keep going on with the course. I called immediately the diving center and after talking with the owner I have been promise he would have done the last course days personally. My partner was at the end of the course very happy as she had the opportunity to enjoy the course instead of getting under stress due to the instructor behaviours. I wrote in October a formal compliant to PADI which I am still waiting for a reply. I tried after 3 months to ask for news about my replied and I have been asked to wait for an answer as it had been forwarded to the specific manager. It is sad to see such tollerance of bad mannered instructors and such carelessness of PADI itself. VERY VERY BAD. It is clear for me now that if you need a HELP from padi, just forget it....but don't worry, they won't forget about you when it is time to renew your professional subscription. No words.... Please consider when you start your diving certification, a padi competitor: - CMAS - SSI - BSAC and others....but padi...well it is up to you!

Ripoff! Beware! The app is ok but the charges for the eCards are way to excessive.

Alex at Padi has been very helpful with suggesting places for us to do our first courses abroad , especially with an 11 year old. She's also been helpful with problems we've had with our confined water course and the e learning.

Dear Padi company / team that are responsible for making their website and app, Do better. Provide a more intuitive experience when using your products. Ask your users how they would like to use your tools. Create user flow diagrams to understand the user stories of your customers. Most of all don’t hire a cheap terrible company or person to make your products as it really effects your organization’s image.

Meinen OWD-Kurs wollte ich in Ägypten machen. Das gedruckte Lernmedium in deutsch war nicht verfügbar. So musste ich auf die Lern-App ausweichen. Die App ist im Prinzip ein gutes Lernmedium. Allerdings sind vor und bei der Prüfung einige Probleme aufgetreten: 1. Obwohl alle Quizzes und Wiederholungsfragen nachweislich korrekt beantwortet waren, ließ die App die Prüfung erst mal nicht zu. "Soll anscheinend immer wieder vorkommen" - so die Aussage vom Padi-Servicecenter. Die App musste vom Smartphone gelöscht und wieder neu installiert werden. Ein guter Teil der vorher richtigen Antworten ging verloren und musste nochmals (!) bearbeitet werden. 2. Ein als "optional" gekennzeichneter Teil der Prüfung (Tauchtabellen) MUSSTE beantwortet werden, da das System sonst die Prüfung als nicht bestanden gekennzeichnet hätte, obwohl klar der Hinweis "bestanden" am Smartphone stand. In dieser Beziehung ist die App richtiger (sorry) "Bullshit"! In meinem Fall gab dies richtig Stress, da meine Zeit für den Kurs begrenzt war und meine Abreise vom Kursort kurz bevorstand. Ich denke nicht, dass ich einen weiteren Kurs bzw. mit dieser App absolvieren möchte.

I signed up for a course with PADI several weeks ago. Due to a heart condition my doctor wouldn’t release me to dive. I’m heartbroken (no pun intended) and my diving trip to Honduras will now consist of snorkeling and kayaking. PADI refunded my fee 100% with no problem. I’m grateful. Not many companies do that these days. I would recommend them. From what little I was able to learn from the site it was insightful and informative. I wish I could’ve been able to move forward with my certification

This is a terrible lesson recertification website. The print is so small it can't be read. There's delays when you get sections completed; It doesn't show it's complete. This has been a pain in the ass to get done.

I have completed various PADI training over the years and paid for each and every course. Now that I want to download a record of my training on the PADI app on my phone I have to pay another £35 *per certification*. I feel this is steep although, they have replied to say there's a discount for multiple certifications, and that downloading the eCards is optional. Have edited my review accordingly.