customer
Very negative experience i had…
Very negative experience i had completed a 2 day course with a company called scuba evolution in goa india which i enjoyed. They seem to use padi applications/links/course materials. I paid around 32000 rupees for the next follow up open water diver course and only recieved a refund of 23,000 rupees because the padi materials were not refundable. I did not complete the course with scuba evolution because of the app / materials not working. I was only able to access the padi course materials via google drive link about 3-4 times before the videos and modules disappeared the course materials were never updated to my padi app. I am out of pocket having to pay for course materials i have not even seen. The enjoyment of my holidays is ruined because i didn't get to complete the 2nd follow up padi padi course (india was a 10 hour flight for me) Really really disappointed as due to the hopelessness of padi links/apps i was not confident about completing the course with scuba evolution
Response from PADIMar 27, 2023
Dear Customer, I am very sorry to hear about your experience during your PADI Course. I would really like the opportunity to help address your concerns and hopefully provide a resolution. If you are interested, would you mind contacting me directly at [email protected] and providing your direct contact information so I can reach out to assist? Thank you so much in advance for the opportunity to assist. Looking forward to working with you. Sincerely, PADI Customer Relations Support Team



