Rob
Not even close
Their website or what ever they are trying to do over the last 5 years isn’t working ! Being a PADI Member for the last 15 years and paying yearly dues, you would think they would be out of the beta version and on to the final product. Sorry to say they are still switching back and forth between the Pro Site and Customer service site! I would give them the benefit of the doubt, because they are updating everything under the guise that they are promoting a healthy environment with decreasing paper waste and snail mail, honestly though it comes down to making an easy buck. Example : people were not in totally agreement that digital cards were the way to go and charged divers for it. When it failed they started to charge separately for plastic certification cards and giving the E card away as part of the fee that you paid for, knowing divers would pay for the plastic c cards because divers wanted that ! All this for reducing paper waste. Have you seen how they mail supplies and books.? Just play sad, PADI Just fix the website, stream line it and stop wasting our time switching back and forth from the old site to the new site. Also the job Board , start from scratch and redo it.
Response from PADIJun 29, 2023
Dear Rob, Thank you for contacting us and providing your feedback. I would love the opportunity to help address the issues you provided and to work on a resolution for you. If you are interested, please contact us directly at [email protected] and provide your direct contact information so we may get in contact with you ASAP. We apologize for any inconvenience and thank you for allowing us the opportunity to assist. Sincerely, PADI Customer Relations Support Team