Padel USA Reviews | Read Customer Reviews of padelusa.com

Padel USA Reviews | Read Customer Reviews of padelusa.com

Padel USA reviews

162 approved reviews, newest moderated first

Gabriele Elene Da S.
Jan 31, 2024
It was a great experience
It was a great experience, everything worked really well.. Thanks for all the attention..
Response from Padel USAMar 1, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your purchase from our shop. Our team works very hard to make sure that our customers are happy and that we are able to provide excellent and quality customer service. We sincerely thank you for taking the time to share your thoughts with us. All the best, Padel USA Team
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Raul H.
Jan 30, 2024
A joke
A joke! Store was not updated with the right information so I had to lose money and time because of this.
Response from Padel USAMar 1, 2024
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with our product/service. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We are doing our best to make sure that our shop and products are updated. We value our customers' opinions and would like to thank you for bringing this to our attention. Don't hesitate to get in touch with us - we're here to help! Sincerely, Customer Satisfaction Team
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Felipe H.
Jan 18, 2024
Awesome store
Super fast response to emails and up to date products on site
Response from Padel USAMar 1, 2024
Thank you so much for your wonderful feedback! Our team works very hard to make sure that our customers are happy and that we are able to provide excellent and quality customer service. We sincerely thank you for taking the time to share your thoughts with us. All the best, Padel USA Team
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Estibaliz P.
Jan 12, 2024
el envío fue caro para el precio del…
el envío fue caro para el precio del producto todo lo demás muy bien
Response from Padel USAFeb 29, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your purchase from our shop. Our team works very hard to make sure that our customers are happy and that we are able to provide excellent and quality customer service. We would like our customers to receive the products sooner and in good condition and that is covered by the shipping cost. We would like to thank you for bringing this to our attention. We sincerely thank you for taking the time to share your thoughts with us. All the best, Padel USA Team
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Pablo
Dec 13, 2023
Outstanding costumer service
Outstanding costumer service. I highly recommend Padel USA. There was a stock problem with the item I ordered first (AT 12k Arena 2023) but they offered me different alternatives (AT 12k 2024 or Nox Tempo 2023) in order to agree on a solution (which we did, and I am really happy about it). I have not tried the product yet (I decided to go with the Tempo) but it seems to be ok.
Response from Padel USADec 14, 2023
Thank you for your kind words, it was a pleasure to serve you Pablo and we wish to serve you again in the future.
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Bimo
Dec 11, 2023
Excellent service
Excellent service
Response from Padel USADec 14, 2023
Thank you for taking time to write a positive review about our business, this means the world to us, don't hesitate to reach out if you need anything!
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Juan N.
Nov 23, 2023
I really have a very good experience…
I really have a very good experience with Padel USA.
Response from Padel USADec 14, 2023
Thank you Juan, we love having you as a loyal customer and we wish to serve you again in the future with the service you deserve
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David W.
Nov 17, 2023
Didn’t get one of my items ordered and…
Didn’t get one of my items ordered and still don’t have answers 2.5 weeks later.
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