Padel USAAbout Padel USA Padel USA is the leading destination for padel equipment in the USA. Padel USA collaborates with the best padel brands like Adidas, Babolat, Head, Nox, Wilson and delivers fast, reliable service and quality gear tailored for every padel player. Shop Now Get Help Contact Us Help Center © 2024 Padel USA | padelusa.com
Padel USA (padelusa.com) has 162 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Equipment & Associations · Panorama City, California
Excellent
Equipment & Associations · Seattle, Washington
Excellent
Equipment & Associations · Moscow, Idaho
Excellent
Equipment & Associations · Torrance, California
Excellent
162 approved reviews, newest moderated first
Stephen B.
Prompt shipping of quality merchandise.
Response from Padel USAMar 5, 2024
Hi Stephen, Thank you for your wonderful feedback! We make sure that our customers receive their purchases in a timely manner and in perfect condition. Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop. Your happiness is our top priority 🙏 Have a nice day, Padel USA Team
Manuel V.
You are the best!
Response from Padel USAMar 5, 2024
Hi Manuel, Thank you for your wonderful feedback! Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop. Your happiness is our top priority 🙏 Have a nice day, Padel USA Team
Mehdi
I received the racquet a day after I ordered it . Great stick and very happy with the communication throughout .
Response from Padel USAMar 4, 2024
Hi Mehdi, Thank you for your wonderful feedback! We're thrilled to hear that you loved your purchase from our shop. Our team works very hard to make sure that our customers are happy and that we are able to provide excellent and quality customer service. Our goal is to make sure that our customers will receive their padel rackets/needs in a timely manner. Time is important for us and we make sure that we value your time as well. We sincerely thank you for taking the time to share your thoughts with us. All the best, Padel USA Team
Daniel P.
They made a mistake with the size, The box says they are 11Us but the teni is 10us
Response from Padel USAMar 4, 2024
Hi Daniel, Thank you for taking the time to share your feedback. We’re sorry to hear that you received the wrong size It’s important to us that our customers are more than satisfied with their purchase and we would like the opportunity to resolve this issue, please respond to our request so that we can investigate any unresolved issues and make it right for you We value our customers' opinions and feedback and would like to thank you for bringing this to our attention. Do not hesitate to come back to us if necessary, we are here to help you! Sincerely, The Padel USA Team
Bob K.
Great selection and great customer service
Response from Padel USAMar 4, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you loved your purchase from our shop. Our team works very hard to make sure that our customers are happy and that we are able to provide excellent and quality customer service. We sincerely thank you for taking the time to share your thoughts with us. All the best, Padel USA Team
Kathleen C.
We ordered 3 racquets, 4 cans of balls & two bags for our racquets. Everything arrived on time in one box pristinely. Customer service was wonderful. The racquets we wanted were very popular hence often out of stock. We were on a waiting list and were impressed that we were promptly notified when they were back in stock and further that our “1st time order customer discount” was still honored when ordering 3 racquets! In summary, First class products, Great customer service & shipping experience. If you love Padel - PadelUSA is the company for all your product needs. One stop satisfaction!
Response from Padel USAMar 4, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your purchase from our shop. Our team works very hard to make sure that our customers are happy and that we are able to provide excellent and quality customer service. It is our pleasure to provide your Padel needs. We sincerely thank you for taking the time to share your thoughts with us. All the best, Padel USA Team
Carlos A.
I’m really disappointed. The worst service, I picked a product, I payed and then it was cancel my order. Never gonna buy again!!!
Response from Padel USAMar 4, 2024
We're sorry to hear you were less than satisfied with our product/service. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We are doing our best to update our inventory and to make sure that our products are available. We value our customers' opinions and would like to thank you for bringing this to our attention. Do not hesitate to come back to us if necessary, we are here to help you. Sincerely, The Padel USA Team
Andres A.
Terrible experience shopping at Padelusa.com They don't ship the products and then look for excuses trying to blame customers for their mistakes. Very bad customer service. After 20 years playing padel, it is the worst company I have ever ordered anything from. I will not work with them again.
Response from Padel USAMar 1, 2024
We would like to apologize for your recent experience. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We have been in contact with you and offered to resolve the issue. We value our customers' opinions and would like to thank you for bringing this to our attention. Don't hesitate to get in touch with us - we're here to help! Sincerely, Customer Satisfaction Team