Padel USAReviews of padelusa.com

Response from Padel USAFeb 29, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your purchase from our shop. Our team works very hard to make sure that our customers are happy and that we are able to provide excellent and quality customer service. We would like our customers to receive the products sooner and in good condition and that is covered by the shipping cost. We would like to thank you for bringing this to our attention. We sincerely thank you for taking the time to share your thoughts with us. All the best, Padel USA Team

Response from Padel USANov 29, 2022

Hello Nicols. Thank you for your review, some rackets don't come with any cover/case anymore. It's not an option from our side. Please don't hesitate to contact us if you need any more information. Have a great day

Response from Padel USANov 21, 2022

Hello Angel. Thank you for your review. I appreciate your honesty. Did the racket arrive damaged? I will investigate that and do my best to improve our packaging. We did not have any case where it arrived broken or damaged because of the packaging. Usually, the box + the bubble wrap make the job Don't hesitate to contact us by email if anything happened with your delivery and I would be happy to help you and offer you something. Have a great day, and again, thanks for taking the time to write your honest review that helps us iterate and improve.