PacklaneReviews of packlane.com

Great to work with! Fast shipping, great customer serivce. Highly recommended!

Designing online was easy. They were diligent in ensuring I was sure of how the finished product would look. Production and delivery was efficient.

At first I discovered Packlane because I just wanted options to many standard sized boxes, but when I saw how cool all the designs were on the website I wanted to create a cool box too. The box I designed myself was trash, but then I saw a button to collaborate via 99designs. The designer I found was AMAZING! I never thought I would be excited to design a box, but after sending them my vision, my fav boxes from the Packlane website, and seeing initial results I was hooked. The whole dieline (literally had never heard of this word before) process was made very simple too. My box came out PERFECT. Packlane customer service had warnings about 1pt lines being printed, but honestly they printed perfectly. I was very nervous, but my designer who hand drew everything said he never had a problem before. I was still happy with the over-communication from Packlane I wanted to give the first box to my friend for their birthday so I was stressing about delivery options. Customer service was huge here answering all of my question and above all the box actually arrived on time! I was starting to think with how great customer service was Packlane was compensating for what would be a garbage box with barley any of the 1pt lines visible, but that was not the case. Much to my surprise, at the end of the day the highest quality service of all was the quality of the box itself. I am excited to continue using Packlane, this has been one of the best end to end experiences I have ever had working with another business. Thank you!

I had almost 2 months of trouble getting my packages. The entire process was long, and stressful. But the team at Packlane was extremely helpful with all of the problems that arose and I couldn't be happier with the finally project. Trevor P., Order Success Specialist, was very helpful in getting the final products in my hands and I couldn't thank him enough!

I ordered some custom made boxes to tie into gift boxes I want to use for giving to friends and colleagues. I had a specific idea in mind, including the color and style but sort of blind on whether the box would fit the bill. Packlane did a superb job of bringing my vision to life. It turned out way better than even I had hoped. The quality of color, print, font, and quality of the box is fantastic. Far exceeded my hopes! The price was inline with my budget and the speed of delivery from point of order was spot on. This was my 2nd experience with Packlane and I would come to them again. If you are trying to imagine your box coming to life and need something custom for your subscription box or gifts for whatever reason, Packlane has a website that is easy to navigate, helps you plan ahead, and test out different price points before you place your order. I felt very comfortable on the website and was able to imagine the box prior to delivery but in the end, the output makes all the difference. Would recommend Packlane for anyone in a similar planning phase - go to their website and you will see it come to life. My final product is awesome!! Thank you Packlane for making it real!

I'm surprised and grateful for Packlane's customer service as they are always on top of things, considering every email I send and even older requests and orders! Congratulations to Kathie and all the team!

This was my first experience using Packlane and I was not disappointed. I'm new to the "mailer pack" world, although I have been designing packaging on and off for over 30 years—and Packlane held my hand every step of the way. I needed support with questions I had and Sarah, the Customer Support Manager, was very hands on with me. I did wish I could speak to someone one on one before embarking, or should I say dropping more than $2000 blindly on my project, but that was out of the question. Just saying for future reference.

Packlane resolved a problem with our order, and was easy to communicate with along the way.