Jamie
Terrible
Terrible. Thought I would splash out and try these sleep buds as my partner snores very loud. They were great for the first month or so then problems started They dont stay in your ears throughout the night - I would wake up frantically trying to find one or both in the middle of the night so I could get back to sleep. They also made my ears bleed due to being a side sleeper and them digging in so much - I'd wake up with really sore throbbing ears Additionally - the right ear bud has completely stopped working its totally silent. When I take it out of the case and put it in my ear as well it refuses to play any sound on the app. The left one is hanging on but its so quiet it doesn't block out any exterior noise so it is pointless - and means I can only lie on my right side if one is in. Please save your nearly £300. I only bought mine in September 2025 and they are now not working, uncomfortable. I have ordered the snooze max head band instead which I am hoping is better. I have contacted Ozlo about repairs but at this point I would just want a refund. Save your money!
Response from OzloMar 10, 2026
We’re truly sorry to hear about your experience and the discomfort you described. That’s certainly not the experience we want anyone to have with the Sleepbuds®. Getting the right fit can make a big difference for side sleepers, and we have a guide that may help: https://support.ozlosleep.com/en-US/getting-the-proper-fit-for-your-sleepbuds-786032. For low or missing audio, a gentle cleaning of the sound outlet can sometimes resolve the issue. You can follow the steps here: https://support.ozlosleep.com/en-US/cleaning-your-sleepbuds-786025. We appreciate you reaching out to us. You’re covered under our warranty, and we’ll make sure your issue is properly resolved. We’ll review and prioritize your case so we can find the best resolution for you as quickly as possible.


