Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Rogers, D.
Feb 9, 2023
I came to you with no knowledge of how…
I came to you with no knowledge of how the oxygen concentrator worked and the best for me. Luke was very informative and was excellent on explaining his machines. He is good at his job, and very professional in the way he presents his product. If I know of anyone in need of oxygen consontrator I would certainly recommend they call you. Thank you sincerely David E. Rogers
Response from Oxygen Concentrator StoreMar 20, 2023
Thank you for your feedback! We're thrilled to hear that Luke provided excellent service and was able to explain everything to you in an informative and professional manner. We take pride in offering knowledgeable and helpful service to our customers, and we're glad to know that we met your expectations. Thank you for recommending our company to others, and please let us know if you need anything else in the future. We appreciate your business and support!
Report
Moses, T.
Feb 9, 2023
David was professional and…
David was professional and knowledgeable. We bought the Caire and was happy with the unit but the back pack and over the shoulder pads are not padded and are painful. We have had to spend more money to purchase a regular backpack and have had to hire someone to modify it.
Response from Oxygen Concentrator StoreMar 20, 2023
Thank you for your feedback, Tarina. We're sorry to hear about your experience with the backpack and shoulder pads for your Caire unit. We apologize for any inconvenience this may have caused you. We'll take note of your feedback and use it to improve our product offerings and customer service. Please don't hesitate to reach out to us if you need anything else in the future. We appreciate your business and support!
Report
Glass, J.
Feb 8, 2023
Great experience that started a little…
Great experience that started a little ruff. The original unit I first received broke within a few days. I called Nick and he was quick to get me a replacement. The replacement has operated fine. I called Rick again thinking it had broke again, because I was not getting any air flow through the nasal tube. He walked me through a couple of question resulting in the humidifier was plugged up. I removed the humidifier and hooked the tube up directly. Problem solved and ordered two humidifiers in case the new one received followed suit. I use the humidifier because when hook up direct, it dries my nasal channels. Great machine backed by great and knowledgeable representatives. Thank you!
Response from Oxygen Concentrator StoreMar 20, 2023
Thank you for your feedback! We're sorry to hear that you experienced some issues with the original unit you received, but we're glad to hear that Nick was able to provide you with a quick replacement that has been working fine. We're also happy to know that Nick was able to assist you in troubleshooting the issue you were having with the humidifier, and that you were able to solve the problem. We take pride in offering knowledgeable and helpful customer service, and we're thrilled to hear that we met your expectations. Please don't hesitate to reach out if you need anything else in the future. We appreciate your business and support!
Report
Fennelly, P.
Feb 8, 2023
The explanation of the product and how…
The explanation of the product and how it worked were easy to understand as explained by Luke. Friendly and informative.
Response from Oxygen Concentrator StoreMar 20, 2023
Thank you for your feedback! We're glad to hear that Luke was able to provide you with a clear and easy-to-understand explanation of our product and how it works. We take pride in offering friendly and informative customer service, and we're thrilled to hear that we met your expectations. Please don't hesitate to reach out if you need anything else in the future. We appreciate your business and support!
Report
C W.
Feb 7, 2023
Working with Bret Bennett
I worked with Bret Bennett and had the most marvelous experience. Bret helped me get my machine quickly which was great because mine wasn't working at all and it was hard to sleep. He listened to me and made great suggestions based on my needs not on what he could sell me. I highly recommend the Oxygen Concentrator Store and most specifically, Bret Bennett, if you want a great experience.
Response from Oxygen Concentrator StoreMar 20, 2023
Thank you for your review and recommendation! We're delighted to hear that Bret provided you with a marvelous experience and was able to help you quickly get the machine you needed. We take pride in listening to our customers and providing personalized recommendations based on their individual needs, so we're thrilled to hear that Bret did just that. Thank you for choosing the Oxygen Concentrator Store, and please don't hesitate to reach out if you need anything else in the future. We appreciate your business and support!
Report
Mulligan, M.
Feb 7, 2023
Everything that the rep (James) said…
Everything that the rep (James) said was so. That's very nice in these times. The equipment is fine. It's a lot easier than carrying around that big tank.
Response from Oxygen Concentrator StoreMar 20, 2023
It's great to hear those words! Please let us know if we can do anything else.
Report
Wanda T.
Feb 7, 2023
I Requested Table Top Concentrator.
I requested a table top concentrator and that's what I got. It is light weight, simple to operate and I love it. The salesman, David, was very polite and helpful.
Response from Oxygen Concentrator StoreMar 20, 2023
Thanks for the wonderful review, Wanda. We're glad that you enjoyed our service. Please let us know if we can do anything else.
Report
Renee in N.
Feb 6, 2023
Bret listened and answered questions…
Bret listened and answered questions and truly seemed to care about assisting me in purchasing a unit for my sister. Very pleased with my interaction with him. Emails were sent advising status.
Response from Oxygen Concentrator StoreMar 20, 2023
It's great to hear that Bret provided excellent customer service and was attentive to your needs. It's also good to know that you were kept updated throughout the purchasing process. Thank you for sharing your positive experience with the Oxygen Concentrator Store.
Report