Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

stephanie C.
Mar 29, 2023
I love my portable concentrater
I love my portable concentrater. It has helped me with better independence daily. I dont have to drag those big oxygen tanks any longer.
Response from Oxygen Concentrator StoreMar 31, 2023
It's great to hear that your portable oxygen concentrator has helped you gain better independence and eliminate the need for dragging around heavy oxygen tanks. Portable concentrators can greatly improve the quality of life for those who require supplemental oxygen and we're happy to have played a part in making that possible for you. Please don't hesitate to reach out to us if you have any questions or concerns about your concentrator. We're always here to help.
Report
Karen D.
Mar 29, 2023
repair under warranty
I sent my Inogen One G5 in for repairs because it was not charging. As it turns out there were problems with the motherboard and other issues related to dust and dirt inside the unit. This was all covered under warranty. They also said I needed to replace the columns which should be replaced every year or two. The customer service was excellent and very knowledgeable! The only reason this is not a five star review is because the price of the columns that they sell is twice what they are on Amazon for the exact same thing. I certainly learned a lot in discussing my concentrator with the customer service rep and he was supportive of me purchasing the columns from Amazon
Response from Oxygen Concentrator StoreMar 31, 2023
I'm glad to hear that the customer service you received for your Inogen One G5 repair was excellent and knowledgeable. It's great that the repair was covered under warranty and that you were given helpful advice about replacing the columns in your concentrator. I understand your concern about the price of the columns being twice as much as they are on Amazon, and it's good to know that the customer service rep was supportive of you purchasing the columns from there. We strive to provide the best possible customer service and appreciate your feedback. Please don't hesitate to reach out if you have any further questions or concerns.
Report
Nelson, L.
Mar 28, 2023
Disappointing experience
Pass…………………………….
Response from Oxygen Concentrator StoreMar 29, 2023
Hello Leona, thank you for giving us constructive feedback. We believe in providing 100% customer satisfaction. We're sorry for your experience. We'd be happy to speak with you at (877) 303-9289.
Report
Wimer, L.
Mar 28, 2023
Handled my issue quickly
Handled my issue quickly! Shipped it back to us! Thank u!
Response from Oxygen Concentrator StoreMar 31, 2023
We're glad to hear that we were able to handle your issue quickly and efficiently, and that your item was shipped back to you promptly. We understand that time is valuable, and we strive to provide our customers with fast and reliable service. If you have any further needs or concerns, please don't hesitate to reach out to us. We're always here to help. Thank you for choosing us!
Report
Tom
Mar 28, 2023
Person helping us was very personable…
Person helping us was very personable and informative.
Response from Oxygen Concentrator StoreMar 31, 2023
Thank you for your feedback! We believe in providing our customers with personalized service, and we're glad to hear that the person helping you was personable and informative. We understand that everyone has unique needs and concerns, and we strive to address them to the best of our ability. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
Report
Colorado at H.
Mar 28, 2023
They went above & beyond
They went above & beyond - we really appreciated the help!
Response from Oxygen Concentrator StoreMar 31, 2023
We're glad to hear that we were able to exceed your expectations and provide you with the help you needed. At our company, we believe in going above and beyond to ensure our customers are satisfied and their needs are met. Thank you for your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're always here to help.
Report
Cherry, R.
Mar 28, 2023
My personal need was taken care in a…
My personal need was taken care in a professional way; no pressure to buy anything particular. Gave advice on what would work for me.
Response from Oxygen Concentrator StoreMar 31, 2023
We're glad to hear that we were able to take care of your personal needs in a professional way and provide you with advice on what would work best for you. At our company, we believe in providing our customers with personalized service and giving them the information they need to make an informed decision without pressure. Thank you for your feedback, and please don't hesitate to reach out if you have any further questions or concerns. We're always here to help.
Report
Kye L.
Mar 27, 2023
Mars is the best
Quick delivery, easy set uo, great product and Mars is the best.
Response from Oxygen Concentrator StoreMar 31, 2023
We're glad to hear that you received your product quickly, found it easy to set up, and that you're happy with the quality of the product. It's also great to hear that Mars provided excellent service! We strive to provide our customers with fast and reliable service, and we're always here to help if you have any further questions or concerns. Thank you for choosing us!
Report